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Comgem Sell, a flexible ecommerce platform, has been praised by users for its ability to create an accessible and streamlined shopping …
Overview
What is Comgem?
The Comgem B2B Ecommerce Platform is a solution designed to streamline online sales for businesses selling to other businesses. According to the vendor, this platform aims to enhance the customer experience, boost sales, and provide a flexible and adaptable solution for B2B ecommerce. It caters to small...
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What is Kooomo?
The Kooomo platform consists of an e-commerce solution for managing online trade transactions and a content management system (CMS) that is designed to assist with coordinated institutional content.
What is Customer Focus?
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
Product Details
- About
- Tech Details
What is Comgem?
The Comgem B2B Ecommerce Platform is a solution designed to streamline online sales for businesses selling to other businesses. According to the vendor, this platform aims to enhance the customer experience, boost sales, and provide a flexible and adaptable solution for B2B ecommerce. It caters to small to large-sized businesses across various professions and industries, including manufacturers, wholesalers, distributors, resellers, and office product suppliers.
Key Features
Products & Inventory: According to the vendor, the platform offers an integrated product management system to optimise ecommerce product management and inventory. It aims to enhance efficiency and product visibility, streamline tasks, and maintain accuracy.
Customer Management: The platform provides integrated tools to personalise experiences and adapt to diverse customer needs, as per the vendor. It aims to simplify complex accounts and customer interactions for a seamless experience.
Quotes, Orders & Invoices: According to the vendor, the platform streamlines sales quoting, order management, and invoicing processes. It aims to improve customer satisfaction, grow sales, and achieve financial harmony seamlessly.
Pricing Management: The platform offers real-time pricing control and volume incentives, as per the vendor. It aims to effortlessly manage promotions and optimise pricing strategy to maximise profits.
Marketing Management: According to the vendor, the platform unlocks marketing potential with personalised branded portals. It aims to automate emails and utilize dynamic pricing to enhance customer experiences and drive sales.
Website Management: The platform provides an intuitive content management system to streamline and elevate online presence, as per the vendor. It aims to customize content, manage user access, and simplify multi-site control.
Supplier Management: According to the vendor, the platform offers a 360-degree view of suppliers with automated updates for pricing and stock. It aims to diversify product range and simplify supplier and purchasing management.
Reporting & Data: The platform provides robust reporting and analytics for data-driven decisions, according to the vendor. It aims to offer customisable reports, track key performance indicators, and export reports in various formats.
Comgem Features
- Supported: Data Security
- Supported: Email Marketing
- Supported: Reviews Management
- Supported: Templates
- Supported: SEO Management
- Supported: CRM
- Supported: Mobile Access
- Supported: Multi-Store
- Supported: Inventory Management
- Supported: Multi-Channel Marketing
- Supported: Promotions Management
- Supported: Returns Management
- Supported: Bulk Ordering
- Supported: Communication Management
- Supported: Inventory Control
- Supported: Payment Options
- Supported: Reordering
- Supported: Reporting/Analytics
- Supported: Shipping Management
Comgem Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Comgem Sell, a flexible ecommerce platform, has been praised by users for its ability to create an accessible and streamlined shopping experience. Customers have found navigating websites powered by Comgem Sell to be easy and enjoyable, thanks to its modern and sleek website design. The product details pages in Comgem Sell are well presented, providing all the necessary information customers need to make informed purchasing decisions.
Users have also found the feature to add product variations in Comgem Sell helpful, as it allows customers to see all variations on one product page. Additionally, the ability to add cross sells to product details pages has been useful for users as it allows them to advertise other related products. The search navigation and filterable options on the search results page in Comgem Sell make it easy for customers to find products, enhancing their overall shopping experience.
Comgem Sell has proven to be adaptable to users' specific business needs and complex ecommerce requirements effortlessly. Users have reported that it made their processes easier and more effective, particularly with the integration into their back-office system. The integration of Comgem Sell with users' back-office system has made their processes more efficient than ever.
Furthermore, Comgem Sell provides comprehensive solutions to users' complex business needs, allowing them to manage customer permissions on a granular level and have complete control over account-level pricing. The flexible pricing rules and advanced ecommerce permissions have been essential for users with a wide variety of business customers, ensuring a smooth shopping experience.
Overall, businesses looking to launch a B2B ecommerce website have recommended Comgem Sell's flexible ecommerce platform due to its ability to cater to different business requirements while providing a responsive and professional-looking website for a better shopping experience.
Integrated email marketing: Multiple users have found the integrated email marketing features of Comgem to be very useful. They appreciate the ability to easily connect with customers and effectively promote their products or services through targeted email campaigns.
Flexible product types: Several reviewers have praised the flexibility of different product types in Comgem. This feature allows them to showcase a wide range of products and cater to different customer needs, enhancing their ability to meet diverse market demands.
Integration with back-office system: Many users highly value Comgem's integration with their back-office system. This feature streamlines operations by eliminating the need for double-keying customer orders, saving time and reducing the risk of errors.
Lack of Clarity in Functionality: Some users have expressed feeling overwhelmed by the numerous features offered by Comgem, causing them to get lost and unable to fully utilize the software's potential.
Limited Relevance of Account-Based Themes: Several users have mentioned that they struggled to find a specific use case for the account-based themes available in Comgem, indicating that these themes may not be relevant or useful for their businesses.
Search Options Need Improvement: A few reviewers have found the search options in Comgem lacking in control, suggesting a desire for more customization or better outcomes when searching within the software.