TrustRadius Insights
Commercebuild has proven to be a functional and reliable solution that meets the needs of its users. Customers have praised the …
Overview
What is commercebuild?
commercebuild is an eCommerce software solution designed to seamlessly integrate with Sage X3 & 300 or Microsoft Dynamics 365 Business Central ERP software. According to the vendor, it is specifically created to cater to the online sales needs of both B2B and B2C companies of all sizes. Professionals...
Recent Reviews
Leaving a review helps other professionals like you evaluate eCommerce Platforms
Be the first one in your network to review commercebuild, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is commercebuild?
commerceBuild, available for either Sage X3/300 or Microsoft Dynamics ERP solution into a personalized eCommerce experience. The eCommerce solution is designed to eliminate the need for middleware between the storefront and ERP data to enable seamless online buying and selling.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Kooomo?
The Kooomo platform consists of an e-commerce solution for managing online trade transactions and a content management system (CMS) that is designed to assist with coordinated institutional content.
What is Customer Focus?
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
Product Details
- About
- Integrations
- Tech Details
What is commercebuild?
commercebuild is an eCommerce software solution designed to seamlessly integrate with Sage X3 & 300 or Microsoft Dynamics 365 Business Central ERP software. According to the vendor, it is specifically created to cater to the online sales needs of both B2B and B2C companies of all sizes. Professionals and industries such as automotive parts, wholesale distribution, manufacturing, health & beauty, and food & beverage are said to widely use commercebuild.
Key Features
Scalable eCommerce Solution: According to the vendor, commercebuild offers a quick and easy-to-deploy eCommerce platform built in the cloud. It is designed to fit the online sales needs of both B2B and B2C companies, providing flexibility and scalability.
ERP Integration: The vendor claims that commercebuild seamlessly integrates with Sage X3 & 300 or Microsoft Dynamics 365 Business Central ERP software, ensuring real-time ERP integration for a personalized and unified buying experience. They state that it eliminates the need for middleware between the storefront and ERP data.
24/7 Sales and Customer Service Capabilities: According to the vendor, commercebuild provides 24/7/365 sales and customer service capabilities. They claim that customers can make purchases and access account information at any time, enhancing satisfaction and engagement.
Cross-Sell and Upsell Opportunities: The vendor states that commercebuild has built-in cross-sell and upsell opportunities to optimize sales by generating more revenue from existing customers. They suggest that it helps customers discover related products and make additional purchases.
Fast Deployment and Easy-to-Use: According to the vendor, commercebuild offers a quick deployment process and is easy-to-use, eliminating the need for technical skills or development experience. They claim that it streamlines online buying and selling processes.
Personalized Buying Experience: The vendor claims that commercebuild creates a personalized and unified buying experience through real-time ERP integration, providing accurate product information and pricing. They suggest that this enhances customer satisfaction and loyalty.
Search Engine Optimization (SEO): According to the vendor, commercebuild offers advanced SEO options including custom URLs and Google Tags. They state that it improves online visibility and search engine rankings, driving more traffic to the webstore.
Total Control over Pricing and Inventory: The vendor claims that commercebuild provides total control over pricing, inventory, and discounting. They state that it easily adapts to meet the buying behavior of customers, maximizing revenue and margins.
Responsive and Mobile-Friendly Webstore: According to the vendor, commercebuild offers a responsive webstore that adapts to different devices and screen sizes. They suggest that it provides a seamless and user-friendly shopping experience on mobile devices, increasing accessibility and customer satisfaction.
Automated Order Processing: The vendor states that commercebuild syncs data and manages eCommerce operations from orders to inventory, streamlining order processing and reducing manual effort. They claim that it improves operational efficiency and accuracy.
commercebuild Features
- Supported: Data Security
- Supported: SEO Management
- Supported: Mobile Access
- Supported: Templates
- Supported: Kitting
- Supported: Multi-Store
- Supported: Promotions Management
- Supported: Reviews Management
commercebuild Integrations
commercebuild Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Commercebuild has proven to be a functional and reliable solution that meets the needs of its users. Customers have praised the Commercebuild staff for their professionalism and exceptional customer service. The software has successfully helped businesses establish an online presence, allowing them to gain visibility on the internet. The process of building out websites using Commercebuild has been seamless, and users appreciate the responsive and informative customer support provided by the team.
One of the significant advantages of Commercebuild is its integration with Sage300, which eliminates the need for manual re-entry of orders and helps save time while reducing errors. Users have found the implementation of Commercebuild to be well-supported and hassle-free. While there have been some past accounting contract mistakes and overcharging issues, overall experiences with Commercebuild have been positive. The software may have its limitations, but it has played a crucial role in facilitating business growth for users.
The backend of the Commercebuild site offers easy access to inventory and catalog information, reducing manual work for customer service staff. Additionally, customers appreciate the convenience of the Commercebuild customer portal, which allows them to track orders and reduces the need for phone calls. Furthermore, Commercebuild has improved product visibility through search engine optimization and seamlessly syncs with other systems like Accpac, providing a smooth experience for users. Businesses have been able to transition to online platforms effectively using Commercebuild and benefit from real-time insights into stock levels and other critical information.
Customers have full control over quotes, orders, invoices, and payments through the Commercebuild portal. The platform offers swift stock and pricing updates, adaptable shipping methods, and multiple customer groups with their own portals and pricing structures. Upgrading to new software like X3 has resulted in modernized and functional websites for businesses using Commercebuild. While web orders may not have seen a significant increase, customers utilize the site as a resource for product specifications and communication with their teams. Some users are eagerly awaiting updates to key features such as the quote function and promotion module in the Commercebuild store.
Prompt Customer Support: Users have consistently praised the promptness and effectiveness of Commercebuild's customer support team. Several reviewers have mentioned that the team responds quickly to support tickets and follows up diligently to ensure successful resolution of issues.
Easy-to-Use Interface: The software's user interface has been widely appreciated for its intuitiveness, streamlining business processes and enabling quick completion of tasks. Many users with varying levels of technical expertise have found the software easy to grasp and user-friendly, even without coding or website building experience.
Seamless Integration Capabilities: Commercebuild is highly regarded for its integration capabilities, particularly with Sage300 accounting package and other systems like X3. Reviewers have lauded the seamless eCommerce to ERP integration provided by the software, which ensures up-to-date price and product updates on websites.
Limited upfront training: Users have expressed frustration with the limited upfront product training provided for maintaining their site, stating that it has made it difficult to effectively use the software without additional guidance.
Slow implementation of new features: Some users have mentioned that the development of new features can take a long time to implement, causing delays in accessing desired functionalities and hindering their ability to keep up with evolving business needs.
Outdated interface and back end issues: Several reviewers have noted issues with the outdated interface and back end of commercebuild, expressing a desire for a more modern and user-friendly design. They have also encountered broken and deprecated features, which negatively impact their overall experience with the software.