Overview
What is Complete-Reviews?
Complete-Reviews is a review platform that, according to the vendor, facilitates the sharing of customer experiences and feedback. It aims to provide businesses of all sizes with the ability to collect and manage reviews, showcase their reputation, and engage with customers. The platform is used by...
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Complete-Reviews?
Complete-Reviews is a review platform that, according to the vendor, facilitates the sharing of customer experiences and feedback. It aims to provide businesses of all sizes with the ability to collect and manage reviews, showcase their reputation, and engage with customers. The platform is used by professionals and industries across various sectors, including retail, hospitality, e-commerce, service-based businesses, and healthcare.
Key Features
Review Collection: According to the vendor, Complete-Reviews offers automated review invitation emails to customers after their purchase. It also includes friendly reminder emails to prompt customers to leave feedback. These emails can be customized with the company logo and messaging.
Review Management: The platform provides a centralized dashboard for businesses to efficiently manage and respond to reviews. According to the vendor, companies can reply to customer reviews to express gratitude and address any concerns. Additionally, tools are available to flag and report reviews that violate guidelines.
Review Display: Complete-Reviews offers widgets that can be integrated into company websites, email signatures, and newsletters to display reviews. According to the vendor, the platform also provides Profile Pages that showcase reviews and build trust. Integration with Google search results is available to increase visibility.
Fraud Detection: The platform incorporates customized fraud detection software to automatically detect and remove suspicious reviews. According to the vendor, a dedicated technology team continuously develops and fine-tunes fraud detection algorithms. An enforcement team is in place to investigate reports of misuse and take appropriate action.
Ask for Reviews: According to the vendor, Complete-Reviews allows companies to request reviews from customers by tapping into their desire to share experiences. Profile Pages are designed to appear as top search results for brands, enhancing their reputation. Automated emails are provided to make it easy for customers to leave feedback.
Complete-Reviews Features
- Supported: Response Management
- Supported: Review Monitoring
- Supported: Review Notification
Complete-Reviews Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |