Concrete

Concrete is a task management and communication platform designed to enhance in-store execution and compliance for retail businesses. It caters to small to large retail businesses and is suitable for retail store managers, field teams, sales associates, and the retail industry as a whole.

Key Features

Task Management & Communication: According to the vendor, Concrete offers a comprehensive task management and communication platform for retail businesses. Users can access all their task management and communication needs in one digital platform. The platform provides an easy-to-use interface for store and field teams to view an overview of events and tasks on a monthly, weekly, and daily basis. Users can attach visual files to tasks and request confirmation upon completion. Concrete enables real-time chat, feedback, and reminders for open two-way communication.

Micro-Learning: According to the vendor, Concrete facilitates micro-learning to enhance the knowledge and skills of frontline employees. It serves as a single repository for all field content, allowing employees to self-learn and execute tasks effectively. Users can easily manage, publish, and search for manuals, guidelines, policies, procedures, and the latest campaigns. Concrete also offers advanced survey and form options for customized employee training and quizzes.

News & Stories: According to the vendor, Concrete promotes engagement and retention by providing relevant content and fostering a sense of community. Users can store, publish, and share brand content, news, and vital information with specific groups. The platform brings together store employees, field managers, and HQ teams, encouraging connection and collaboration. Concrete also allows for the collection and organization of information through surveys and forms, providing insights into the workforce.