Connect R?seaux

Connect Réseaux, developed by Solocal, is a Présence Management solution designed specifically for networks of establishments. This platform caters to small and medium enterprises (TPE/PME) across various industries, including retail chains, franchise networks, restaurant chains, service providers, and healthcare facilities. According to the vendor, Connect Réseaux offers tailored management and enhanced online visibility to help establishments reach their target audience, engage customers, and drive business growth.

Key Features

Présence Management for networks: Connect Réseaux provides centralized, local, and shared management options to ensure consistent and tailored management for each establishment, according to the vendor.

Enhanced online visibility: The platform enables regular and attractive content distribution, aiming to enhance the online presence of establishments and increase their visibility to potential customers.

Customer interaction and engagement: Connect Réseaux simplifies the process of managing online presence, allowing establishments to effectively communicate with customers and foster engagement.

Customer relationship development: The platform supports the development of customer relationships and loyalty-building. Establishments can manage reviews, respond to customer feedback, and demonstrate commitment and professionalism.

Centralized control and performance tracking: Connect Réseaux offers centralized control and performance tracking through its Bridge platform, allowing headquarters to efficiently manage establishment data, user access rights, and overall performance.

Tailored management of local digital content: Connect Réseaux provides flexible options for managing online establishment profiles, allowing establishments to choose between centralizing or delegating the management of different types of content.

Library of response templates: The platform offers a library of response templates to assist establishments in managing reviews effectively and ensuring consistent messaging.

Optimized visibility: Connect Réseaux aims to enhance visibility by adding attributes to Google Business Profiles and providing specific information about the services offered. It also enables posts on Google Business Profiles to communicate news and promotions, potentially improving local and organic visibility.

Consistent brand identity: Connect Réseaux allows brands to maintain their identity and messaging consistency between headquarters and establishments through dedicated platforms for centralized and local management.

Wide media partner network: Connect Réseaux connects to up to 25 media partner sites, including Google Business Profiles, Facebook, Apple, PagesJaunes, Mappy, Yahoo, and Bing, potentially expanding the visibility and reach of establishments across various platforms.