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ConnectTrak, developed by Connect Fleet, is a GPS tracking solution that offers a range of use cases for its customers. Users have praised …
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Product Details
- About
- Tech Details
What is ConnectTrak?
ConnectTrak Features
- Supported: Dispatch Management
- Supported: Employee Management
- Supported: Fuel Management
- Supported: GPS
- Supported: Incident Reporting
- Supported: Inspection Management
- Supported: Inventory Management
- Supported: Maintenance Management
- Supported: Mileage Tracking
- Supported: Routing
- Supported: Tire Management
- Supported: VIN Lookup
- Supported: Work Order Management
- Supported: Asset Tracking
- Supported: Delivery Tracking
- Supported: Driver Management
- Supported: Historical Reporting
- Supported: Mobile Access
- Supported: Order Management
- Supported: Real Time Monitoring
- Supported: Real Time Updates
- Supported: Status Tracking
- Supported: Vehicle Tracking
- Supported: Billing & Invoicing
- Supported: Quotes/Estimates
- Supported: Scheduling
- Supported: Trip Logs
- Supported: Vehicle Management
- Supported: Equipment Tracking
- Supported: Location Tracking
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
ConnectTrak Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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ConnectTrak, developed by Connect Fleet, is a GPS tracking solution that offers a range of use cases for its customers. Users have praised the highly accessible Connect Fleet team for their excellent knowledge of GPS tracking equipment and solutions. The product has proven to be invaluable for users in tracking their vehicles and providing solid evidence of location and time, helping to resolve disputes with clients.
Customers appreciate the fair pricing and the professional and supportive nature of the Connect Fleet team, who are always available to assist in problem-solving. With the assistance of the team, users have successfully integrated ConnectTrak into their projects, allowing them to effectively track their fleet of vehicles. This level of access and support has left customers looking forward to what Connect Fleet has to offer in the future. Overall, ConnectTrak provides a reliable and user-friendly solution for businesses seeking efficient fleet management and dispute resolution through accurate GPS tracking data.
User-Friendly Interface: Many users have found ConnectTrak to have an incredibly user-friendly interface, making it easy for them to track their fleet and manage daily operations. They appreciate the simplicity of the layout, which allows them to navigate through the system without any difficulties.
Affordability: Several reviewers have mentioned that ConnectTrak is an affordable option, especially for smaller companies. They struggled to find a tracking solution that suited their scale and budget, but ConnectTrak not only met their needs perfectly but also provided great value for its price.
Helpful Customer Support: The customer support team at Connect Fleet has received positive feedback from users. Reviewers have praised their helpfulness and attentiveness throughout their experience with ConnectTrak. The staff is known for being friendly, supportive, and providing honest information about the product's capabilities.
Limited reporting functionality: Some users have expressed dissatisfaction with the limited reporting functionality of ConnectTrak. They feel that the software needs further development to cater to the needs of complex organizations.
Lack of attention to detail in specific operations: Several reviewers have mentioned that while ConnectTrak provides good functionality for vehicle tracking, it lacks attention to detail when it comes to mining and crane operations. Users would like to see more specific features tailored towards these industries.
Inconsistent and confusing reporting: A number of users have found the reporting in ConnectTrak to be inconsistent and sometimes confusing. They have reported difficulties in following the track back through the day if there are overlapping runs, which can make it challenging to access important information effectively.