Overview
What is Connex One?
A customer engagement platform used to interact with customers on their preferred communication channels, designed so users can switch between SMS, voice, social media, live chat, email, or WhatsApp seamlessly with no wait times. The Connex One platform also provides…
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Product Details
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What is Connex One?
A customer engagement platform used to interact with customers on their preferred communication channels, designed so users can switch between SMS, voice, social media, live chat, email, or WhatsApp seamlessly with no wait times. The Connex One platform also provides intelligent customer experience features and AI tools for fully customizable customer journeys, workforce optimization, gamification, and contact centre operations.
Connex One Videos
Connex One Overview
Customer Engagement with Connex One
Athena Customer Engagement AI
Admiral Group + Connex One: Client Testimonial
Optegra + Connex One: Client Testimonial
Betway + Connex One: Client Testimonial
Connex One Integrations
Connex One Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |