Overview
What is ConvergeOne Cloud Connectors?
The ConvergeOne Cloud Connector framework enables considerable flexibility for the User Interface and customizations. Cloud Connectors can be purchased as a software license, aaS (as a Service) perpetual right to use basis with a maintenance and support agreement. Because of…
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What is ConvergeOne Cloud Connectors?
The ConvergeOne Cloud Connector framework enables considerable flexibility for the User Interface and customizations. Cloud Connectors can be purchased as a software license, aaS (as a Service) perpetual right to use basis with a maintenance and support agreement. Because of our unique Cloud…
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Product Details
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- Tech Details
What is ConvergeOne Cloud Connectors?
The ConvergeOne Cloud Connector framework enables considerable flexibility for the User Interface and customizations. Cloud Connectors can be purchased as a software license, aaS (as a Service) perpetual right to use basis with a maintenance and support agreement. Because of our unique Cloud Connector Framework, customizations are fully supported in your maintenance agreement.
The functionality includes screen pop, softphone controls, Universal Queue (UQ), and is available on Avaya, Cisco, Genesys, and other platforms.
Cloud Connectors for Salesforce.com
The Salesforce.com Connector Suite provides out-of-the-box supported integration between Salesforce.com and some of the most widely used contact center platforms. The ConvergeOne Cloud Connector Suite supports the latest Salesforce.com open CTI architecture. The Cloud Connector Framework enables considerable flexibility in the User Interface and customizations. acts as an intermediary between the contact center platform, Salesforce.com, and a Salesforce.com softphone user.
Cloud Connectors for Oracle Service Cloud
Cloud Connector for Oracle is a suite of connectors to integrate Oracle Service Cloud with the contact center platforms from Cisco and Avaya. The objective of these connectors is to provide a “pre-integrated” solution that establishes the Oracle Service Cloud Desktop application and Media Toolbar as the primary user interface for customer interaction.
ConvergeOne Cloud Connectors Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
