Most Commonly Comparedto Conversica

Best Conversica Alternatives for Small Businesses

Intercom

Score 8.7 out of 10
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Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Best Conversica Alternatives for Medium-sized Companies

Qualified

Score 9.6 out of 10

Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts.

Higher Rated Features

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Intercom

Score 8.7 out of 10
Learn More

Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Five9

Score 8.2 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Predictive dialing

Best Conversica Alternatives for Enterprises

Five9

Score 8.2 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Predictive dialing