CoverManager

CoverManager is a software solution designed to assist businesses in the hospitality industry with reservation management, profitability, and operational efficiency. According to the vendor, CoverManager offers a range of features suitable for businesses of all sizes, including restaurants, cafes, bars, and other establishments. These features cater to the needs of various professionals and industries within the hospitality sector, such as restaurant owners and managers, hospitality industry professionals, food and beverage service providers, event planners, and catering companies.

Key Features

Global Reservation Management: According to the vendor, CoverManager allows businesses to receive reservations from multiple channels, including websites, social media platforms, and Google Maps. The software also provides customization options for managing reservations based on individual preferences.

Virtual Assistant for Phone Bookings: The vendor claims that CoverManager automatically records phone reservations when users are unable to attend to them. This feature aims to improve efficiency and accuracy in managing phone bookings.

Digital Marketing: CoverManager offers digital marketing capabilities to increase the visibility of restaurants and attract direct reservations through websites and social media channels. According to the vendor, businesses can utilize digital marketing strategies to reach a broader customer base.

Mobile Ordering and Payment: CoverManager enables businesses to automate the process of taking orders and payments from customers at their tables using mobile devices. The vendor states that this feature streamlines the payment process and enhances the overall dining experience for customers.

Demand Generation Network: According to the vendor, CoverManager facilitates the generation of more demand for businesses by connecting with other reservation platforms. This feature aims to expand the reach of establishments and attract a larger customer base through multiple channels.

Queue Management: To prevent overcrowding, CoverManager provides a virtual waiting list feature. According to the vendor, this feature allows businesses to effectively manage queues and provide a better customer experience.

Order Management: CoverManager offers an order management system for businesses to provide delivery and takeaway services. The vendor claims that this feature simplifies the process of handling delivery and takeaway orders.

Year-Round Hospitality Support: According to the vendor, CoverManager provides continuous support and recommendations for business improvement. The software offers ongoing assistance and guidance to enhance operations throughout the year.

Customizable Configuration: CoverManager allows businesses to customize the software according to their specific needs. The vendor states that users can set up the system based on preferred configurations for days, hours, tables, and zones.

Multi-Device Access: CoverManager can be accessed from various devices, including computers, mobile phones, and tablets. According to the vendor, this feature enables real-time reservation management from any location.