Overview
What is Crises Control?
Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail.The vendor states Crises Control is invaluable for…
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What is Crises Control?
Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail.
The vendor states Crises Control is invaluable for providing up-to-the minute notifications to users, minimizing the impact to people’s safety, damage to the environment and the organisation.
Crises Control Features
- Supported: Contact and group management - Update contact information automatically by integrating Crises Control to Enterprise Directory /CRM /HR /payroll systems such as Microsoft Active Directory.
- Supported: Multi-channel delivery - Send messages through up to five channels: SMS, email, app push notification, IVR calls, and desktop notifications.
- Supported: GIS, geospatial, geofencing support
- Supported: 24/7 international support - he Crises Control portal and application are available in: French, Spanish, Italian, Polish, and Arabic. Contact us if you have specific language requirements.
- Supported: Message types - Text messages, Image/ video/ sound file messages, File messages, Link messages, Checklists and surveys, Customised predefined responses
- Supported: Apps - iOS and Andoid Apps, Desktop App
- Supported: Pandemic support
- Supported: Personal safety - The Crises Control app includes an SOS emergency panic button.
- Supported: Message and platform security - All messages sent by Crises Control are SSL encrypted (256bit) in transit.
- Supported: Single Sign On Available
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Crises Control Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | English, French, Italian, Polish, Arabic |
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This product has found success in a variety of use cases, providing secure communication and file sharing for large, multinational workforces. Users have praised its ability to facilitate monitoring and tracking of employee health statuses on a global scale. Additionally, it offers automated alerts for potential natural disasters and various incidents, ensuring the safety of employees.
One major advantage of this product is its capability to trigger IT alerts and notify teams about system downtimes, allowing for quick resolution and minimal disruption to operations. It has also been instrumental in crisis management, helping organizations protect their staff and effectively handle security incidents.
Furthermore, this product supports seamless mass communication, enabling efficient coordination among team members, particularly during situations like the Covid-19 pandemic. Its notification features have proven valuable for informing employees about construction site accidents or severe weather conditions that may require them to stay home. It has also assisted companies in adhering to government protocols by notifying and tracking Covid-19 vaccinations.
Another significant benefit is the product's role in cybersecurity. It aids in handling breaches and safeguarding sensitive data, providing organizations with peace of mind. Furthermore, users have appreciated how it replaces manual phone calls with automated messaging, eliminating issues like voicemails and unanswered calls.
This product has shown versatility by serving various organizational needs beyond crisis management and communication. For instance, it has been used to update staff on training schedule changes, inform employees about office closures, and provide real-time information about traffic issues around office locations.
Overall, customers have reported positive experiences with the product's functionality and its responsive customer support team. Its ability to ensure uninterrupted day-to-day operations during business disruptions when email and website systems are down has been particularly valued. Moreover, users have found it helpful in notifying people about IT service failures and establishing clear communication protocols for addressing different organizational problems.
For those seeking premium support with 24/7 availability and multiple use cases spanning communication, crisis management, cybersecurity, and more, this product has proven to be an effective and reliable solution.
User-Friendly Interface: Reviewers have mentioned that Crises Control has a user-friendly interface, making it easy to navigate and use. They appreciate how simple it is to send mass messages and notify everyone necessary in seconds.
Effective Communication: Many users have highlighted the effectiveness of communication through Crises Control during emergencies such as floods, heavy rains, and changes in office timings. The ability to manage multiple incidents using the same central system has been praised by reviewers.
Useful for Business Continuity: Multiple reviewers find Crises Control vital for their business continuity management. They appreciate its role in ensuring employee safety and health during the COVID-19 pandemic through daily updates and fire alerts. Additionally, they mention that it is an intuitive, secure, and robust messaging platform supporting their business continuity plans effectively.
Software Bugs: Some users have experienced occasional software bugs, such as glitches or errors while using the program. However, they found that these issues were promptly resolved when reported to their account manager or through software updates.
Lack of Communication with Pagers: One user mentioned that the software does not support communication through their pagers, which could be a limitation for certain users who rely on this method for instant messaging and alerts.
Inability to Post Updates and Messages to Recruitment Sites: A user expressed a desire to post updates and messages directly to their recruitment sites using the software. Unfortunately, this functionality is currently not available, which may inconvenience those who frequently use recruitment platforms for communication purposes.