Cronetic

Cronetic CRM is a software solution aimed at small to medium-sized businesses in the auto transport industry. According to the vendor, the CRM platform is designed to help businesses close more deals, build customer trust, and streamline their operations. It caters to a range of professionals and industries, including auto transport brokers, drivers, logistics companies, and soon, real estate agents and process service providers.

Key Features

Accelerate Sales: According to the vendor, the CRM platform offers workflow automation to help businesses close deals faster by automating repetitive tasks and streamlining the sales process. Custom workflows can be set up to ensure consistent and efficient sales practices, while deal progress can be tracked and actions can be taken to move them forward.

Build Relationships: The CRM platform provides relationship mapping features to help businesses discover connections through relationship links. Users can visualize and understand the relationships between leads, contacts, and accounts, identifying key influencers and decision-makers within organizations. The vendor claims that these features can strengthen customer relationships and provide valuable insights.

Deliver Results: The CRM platform includes features to automatically convert new leads to orders, streamlining the lead-to-order process and eliminating manual data entry. According to the vendor, this helps ensure timely follow-ups, prevents leads from falling through the cracks, and increases efficiency with automated lead conversion.

External Form: Users can create custom forms to capture lead information and embed them on websites or share them via email and social media. The vendor states that this streamlines lead capture and minimizes data entry by collecting relevant data from leads.

Auto Quote: The CRM platform enables users to generate accurate and customized quotes for potential customers by inputting relevant details such as origin, destination, and vehicle type. Pricing can be calculated based on predefined rules and algorithms, providing quick and accurate quotes.

Electronic Signature: According to the vendor, the CRM platform allows users to obtain legally binding signatures electronically by sending contracts and agreements to customers for signing. The status of signature requests can be tracked, and notifications can be received upon completion, eliminating the need for paper-based contracts.

Online Payment: The CRM platform offers integration with popular payment gateways like PayPal and Square, allowing businesses to accept online payments from customers. According to the vendor, this provides a convenient and secure payment experience, with the ability to track payment status and automate payment reminders.

Lead History: The CRM platform enables users to track the history of leads from initial contact to conversion. According to the vendor, this feature allows users to view all interactions, communications, and activities associated with each lead, gaining insights into lead behavior and preferences.

Quote History: Users can maintain a record of all generated quotes and access past quotes for reference and comparison. The vendor claims that this feature allows users to track quote status and analyze quote data to identify pricing trends and adjust strategies.

Order History: The CRM platform helps businesses keep a comprehensive record of all customer orders. Users can track the progress of each order from initiation to completion, monitor delivery timelines, and ensure customer satisfaction. The vendor states that historical order data can be retrieved for reporting and analysis.