Overview
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
CrowdCompass is my favorite part of event planning and management
CrowdCompass gives your crowd an event compass!
Love Cvent Products!
CrowdCompass Internal Events Review
Adds more attendee engagement to a variety of events
CrowdCompass!
CrowdCompass Review
CrowdCompass: We are very happy with the results!
CrowdCompass just keeps getting better!
Great Interactive Product for Attendees
Love CrowdCompass!
Crowd Compass: Game changer for our conference!
Intuitive and engaging platform!
A great way to engage a crowd!
CrowdCompass: The App You Need for Event Success
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CrowdCompass?
CrowdCompass Competitors
- EventMobi
- QuickMobile
- Poken
CrowdCompass Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(155)Community Insights
- Business Problems Solved
- Recommendations
CrowdCompass is a versatile app that is widely used by event attendees to access schedules, event information, and communicate with organizers. Users have reported that the app offers a unique and interactive experience, making networking more enjoyable at events. The advanced functionalities and mission-critical security components of CrowdCompass have made it a preferred choice for Siemens AG and its subdivisions. One of the key benefits of the app is its ability to easily download and load event information across various platforms, making it convenient for users.
The use cases of CrowdCompass are extensive, ranging from regional to global events. It provides valuable information on schedules, sessions, handouts, event communications, and even social media engagement. The app supports gamification features, custom content creation, and personalized schedules for specific groups. This has proven to be particularly useful for small events management departments, as it enhances their efficiency and enables effective communication with attendees.
CrowdCompass has addressed several common problems faced by event organizers. Its ability to eliminate the need for printing handouts not only helps reduce costs but also promotes environmental consciousness. Additionally, the app generates additional revenue through banner ad sales while providing trackable attendee engagement data. For large conferences and events in the travel incentive industry, CrowdCompass has successfully tackled on-site communication challenges by offering personalized schedules and push notifications.
Integration with Cvent SMM has been a significant advantage for many users, as it saves time and provides real-time updates and changes during events. The software seamlessly integrates with other registration sites as well, making it simpler for organizers to provide a better experience for attendees. Furthermore, CrowdCompass serves as the main source of event information for annual user meetings and conferences, eliminating the need for printed materials.
Overall, users appreciate the value that CrowdCompass brings to their events by providing a clean and usable mobile app experience for any size event. Its features such as delegate lists, agendas, notifications, and maps have proven to be highly valuable for managing events and providing information to attendees. Push notifications are particularly appreciated as they enable timely updates and important announcements during events. While there may be room for improvement in terms of the app's interface, users express overall satisfaction with CrowdCompass and its contribution to enhancing the event experience.
Based on user reviews, the most common recommendations for CrowdCompass are to customize the app to meet specific needs, consider integration with Cvent for seamless registration and unique content, and explore alternative vendors for additional features.
Users highly advise becoming familiar with CrowdCompass settings and taking the time to learn all of its features. They recommend customizing the app to meet specific event requirements and being patient during the initial setup.
For events that integrate with Cvent registration and require tailored content, users highly recommend using CrowdCompass. They also suggest using CrowdCompass for events that don't need frequent changes in Cvent. Easy integration with Cvent and GDPR compliance are prioritized.
While users appreciate CrowdCompass for its event engagement, connectivity, and cost-saving benefits, some suggest exploring alternatives that offer more gamification and connection options. They encourage comparing CrowdCompass with other event smartphone/tablet apps and considering data export requirements.
In summary, users recommend trying CrowdCompass for instant communication, meeting evaluation/surveys, event engagement, connectivity, cost-saving benefits, and organizing large corporate events. They highlight the importance of customization, integration with Cvent, and considering alternative vendors if specific features are needed.
Attribute Ratings
- 7Likelihood to Renew10 ratings
- 9.1Availability1 rating
- 9.1Performance1 rating
- 7.4Usability10 ratings
- 8Support Rating34 ratings
- 7.3Online Training1 rating
- 7.7Implementation Rating5 ratings
- 8.2Configurability1 rating
- 8.2Product Scalability1 rating
- 9.1Ease of integration1 rating
- 9.1Vendor pre-sale1 rating
- 9.1Vendor post-sale1 rating
Reviews
(1-25 of 103)- Fantastic customer assistance. Always on time, and willing to help.
- Easy to use platform. I was able to create events by myself after the first time (during which a CS rep walked me through all the steps).
- Easy for attendees to use, though a select group did need some extra assistance.
- Easy to make the attendee-facing side look really sleek and well-designed because of easy to use tools.
- I always wished that the feedback collected through the session listings in the app would link back to Cvent and the Cvent certificate tool so that people could have been given their certificates of completion immediately after submitting their session feedback. That was the one area that I time and again wished would be improved upon. For every event that I used CrowdCompass for (and it was a total of about 6 events with two different companies), I had to do some creative workarounds. I want to say that CrowdCompass's CS team was VERY helpful with this though.
CrowdCompass gives your crowd an event compass!
- Allows for easily built event apps
- Integrates with Cvent to make it easy to manage your event attendees
- Allows you to send out targeted notifications in case of schedule and location changes
- Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches
- I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
- The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
- I would like a little more flexibility in some of the way you can build within the app
Love Cvent Products!
- Helpful resources
- Use branding colors
- Trainings
- Not all features are user friendly
CrowdCompass Internal Events Review
- Push notifications and communication.
- Agenda management.
- Gamification.
- Limited home screen display options.
- Limited icon packs for content links.
Adds more attendee engagement to a variety of events
- Easy user interface, anyone can use it.
- Set-up on the back-end isn't complicated.
- Allow for more customization in the menu screen.
- More detailed reporting; custom reporting.
CrowdCompass!
- 24 hour support
- Easy to use
- New features releases all the time
- Hard to use with multiple languages
- Hard to add agenda items
- App game is great but would like to have more flexibility with when game starts
CrowdCompass Review
- Personalized Agendas
- Live Polls
- Live Q&A
- Sign up process for attendees (emails, verification codes, etc.)
- When I updated information in Cvent, sometimes it wouldn't sync with the CrowdCompass
- We had some problems with the Live Polls not working, but this could have been due to internet connectivity issues.
- Training from Cvent to user on how to build and use CrowdCompass. I felt like I was on my own to learn.
I think for smaller, less complicated meetings it wouldn't be necessary to use.
CrowdCompass: We are very happy with the results!
- Gamification: We were able to encourage participants to become more involved in the conference by using CrowdCompass's point system and offering prizes.
- Sponsor Advertising: We were able to incorporate more sponsorship options through the application, such as splash screens, banner ads, and push-button notifications.
- Discussion and Networking: Our participants could start networking with each other and planning meetings through the application before and during the conference.
- Easier ways for participants to create a profile initially. Some found it confusing.
- A calendar where participants can send each other invites for meetings.
- The ability to upload videos in the application.
CrowdCompass just keeps getting better!
- Customization
- Internal communications
- User friendly
- Organization of data
- Social feed
- Sharing to external social channels
Great Interactive Product for Attendees
- Maps.
- Games.
- Session information.
- Room assignments.
- Engagement.
- Expensive.
- Reduced cost for smaller programs.
Love CrowdCompass!
- Ease of use
- Clean design
- Ability to communicate with other attendees.
- Customization
- Organization of app tiles
- Banner ad options
Crowd Compass: Game changer for our conference!
- The customizable exhibitor & speaker profiles.
- Mapping/locations.
- Push notifications.
- User friendly: both internal (creating app) & external (using it).
- Looks sleek.
- Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
- The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
- Emails (invites, etc.) often go to junk.
Intuitive and engaging platform!
- Easy/intuitive user interface: our attendees range in age and tech experience, so the platform must be easy to navigate and get information from quickly and simply.
- Providing opportunities for sponsorship benefits: because the platform is so customizable, we're able to build in sponsorship shoutouts and ads that would normally go in a printed product.
- Ability to upload documents: this is particularly helpful when we need to make last-minute changes, additions, or provide additional resources.
- It would be great if CrowdCompass could show which attendees are registered for each meeting. This would allow the staff-member quick access to the list of who should be in attendance and would also allow individual attendees to coordinate/network/carpool to meetings, etc.
A great way to engage a crowd!
- Push notifications: Real time messaging to all or groups of attendees.
- Attendee Engagement: Utilizing social media to gain attention for the event.
- Agenda: On the fly updates if needed, locations and speaker information.
- Navigation: Sometimes navigation on different platforms can be clumsy.
CrowdCompass: The App You Need for Event Success
- Ease of Use: There is nothing worse than complicated software that makes your job even harder than it should be. CrowdCompass is intuitive and it has sections broken down into the different event areas (speakers, attendees, sessions, sponsors, etc) so you make sure you can cover your bases.
- Dedicated Support: When you launch your CrowdCompass app you get a dedicated support person. Our guy was like a personal cheerleader— he sent weekly updates about our event app adoption was going, gave us industry benchmarks to compare ourselves to and sent plenty of resource guides so we were able to really make the app shine.
- Recommended Sessions or Tied Sessions: You can link sessions together so that when an attendee looks at "Session A", they can also see "Session B, C, D" etc so that they have a better guide for what to take next. Attendees are always looking for direction on which classes to take and having that recommended sessions feature is really helpful. If a session has two parts you can also link them so that the attendee sees there's a part one and two without having to search for the sessions separately.
- Sponsors: You can go to town on filling out the details on the sponsor pages. Our sponsors all appreciated being able to add not only basic contact information but content including PDFs, links to videos and more.
- Better integration with Cvent: My dream, wish and hope is that all speaker and session content equally links to Cvent. If you make a change in CrowdCompass on say a session description, it will not be reflected in Cvent. It's a bit of a drag because you absolutely have to work in two different apps.
- Embedded videos: It would be awesome to be able to embed videos within the app. We could have a greeting to the event video and some short snippets from different classes.
- More survey types: It would be nice to have different survey types. The survey options right now are fairly basic.
CrowdCompass draws a Crowd for events
- Organizes complex schedules.
- Easy to navigate.
- Flexible enough to include non-standard activities.
- Backend tools are intuitive.
- Ability to include content, such as .pdf and .ppt.
- Some features require a login that is not linked to Association login.
- (At the time) calendar did not automatically start with current day/time.
- There is no bulk loading of graphics.
- It is easy to set up and for attendees to use.
- Integrations with Cvent Event Management are smooth.
- The design of the activity feed in the dynamic view is excellent and well received by our attendees.
- In the dynamic feed, it would be great for the top 4 icons to actually allow for more than we could swipe across to view all of the icons.
- In the session schedule if you could also have the speaker name underneath the title would be very helpful.
- Making filtering by strand more intuitive to users would be helpful as well.
Great Event App!
- Networking
- Live Updates
- Convey information
- Instagram integration
- RegFox integration
CrowdCompass is a game changer
- Pulls data from Cvent easily
- The face of the app is clear and functional
- Gathers feedback
- Integration.
- Attendee notifications.
- Agenda features.
- There are still some things that can't be done that would be helpful.
It's Easy to Use -- I Recommend it!
- Intuitive.
- Support is great.
- More customization.
- Better options for smaller events.
CrowdCompass for Incentive Travel
- Mass Communication/Push Notifications
- Geo-location on multiple maps
- More theme and design styles
- More attractive icon options
Wishing one app platform could be an end-to-end provider
- CVENT integration.
- Admin dashboard.
- Basic tool bars (color, bold, underline, font size) capability.
- Customized gamification (too off-the-shelf/one-way-or-the-highway approach).
- Being able to duplicate or copy an event item so you don’t have to re-enter for same event but different day (e.g. breakfast or hospitality center/room).
The most complete event app on the market with strong support and a great client community
I use this tool for the 2 annual conferences my company is hosting. These events are forums for our clients in order for them to learn, share their experience and network. Our clients describe them as family gatherings. After 10 years, the events grew quite a lot and the networking part became a bit more tricky, especially for the new participants. Finding the people that share the same topics of interest and challenges in only two days was no more simple. Besides we also introduce in the agenda a specific time for appointments for which we needed some technical support.
The need for an event app with some advanced functionalities became clear two years ago and this is when we decided to use CrowdCompass.
- Lots of functionalities for different purposes.
- Easy to use for the admin and the users.
- Great consulting and guidance with a personal Mobile Solutions Specialist.
- Flexible design and a great UX.
- Excellent technical support when needed.
- Reporting - basic reports integrated but for more in-depth reports you need to ask them to your account manager.
- You can customize the app to your specific needs really easily by using or not the different functionalities, and the level of visual customization is very high.
- There is a function to schedule appointments that is very convenient for you but also for the users.
- The survey function is easy to use but also very useful for evaluating the ROI and ROE on your events
- The private messaging function is also great for the participants to connect and start a meaningful discussion in a more intimate way,
- You can also create as many pages as you want to provide all types of information to your crowd like wi-fi instructions, dress codes, profile configuration explanations, tutorials to use the app and so. An entire FAQ section entirely personalized.
An Easy App for Onsite Use
- Customization of design
- Realtime updates
- Collecting insights for sponsors and clients.
- It would be nice if you could white label the app.
- Do live check-ins for attendees
- Further customization and links to sponsor sites.