Overview
What is DataEQ?
BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.
Pricing
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- Downloadables
What is DataEQ?
DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management.
Founded in South Africa in 2007, and headquartered in London, DataEQ continues to expand internationally. Today, the company supports enterprise clients across four continents covering a range of business sectors, including financial services, telecommunications, automotive, and retail.
DataEQ Features
- Supported: BrandsEye Crowd powered sentiment and themes (sentiment drivers)
- Supported: Customer service prioritised solution
- Supported: Acquisitions and retention analysis
- Supported: Churn analysis
- Supported: Customer experience (CX)
- Supported: Risk mitigation
- Supported: Competitor benchmarking
- Supported: Market conduct reporting
- Supported: TCF compliance
- Supported: ESG
DataEQ Screenshots
DataEQ Video
DataEQ Competitors
DataEQ Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Supported Countries | Worldwide |
Supported Languages | Have Crowds in most major global languages |
DataEQ Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 20% |
Enterprises (more than 500 employees) | 70% |