Overview
What is DataOceans Oceanus?
Oceanus, developed by DataOceans, is a Customer Communications Management (CCM) platform that enables organizations to deliver personalized and impactful customer communications across multiple channels. It helps businesses unlock data from their existing systems to simplify communication production...
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What is DataOceans Oceanus?
DataOceans, headquartered in Atlanta, GA provides Customer Communications Management solutions and services that unlock data from existing legacy and business systems to create and deliver enhanced and highly personalized interactive communications, such as bills, statements, invoices, and notices…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Ticker?
Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently…
What is TrueDialog?
TrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.
Product Details
- About
- Tech Details
What is DataOceans Oceanus?
Oceanus, developed by DataOceans, is a Customer Communications Management (CCM) platform that enables organizations to deliver personalized and impactful customer communications across multiple channels. It helps businesses unlock data from their existing systems to simplify communication production and drive digital adoption.
Key Features
Powerful Omni-Channel Communications: Oceanus enables organizations to interact with customers through various channels, including web portals, email, print and mail, and SMS/text messages. This allows businesses to deliver messages in ways that are most convenient to their customers.
Centralized Data Through Integration: Oceanus seamlessly integrates with existing systems, allowing businesses to bring data into the platform and control all communications in one secure place. This eliminates data silos and enables strategic automation and personalization of communications.
Intuitive Self-Service Content Management: Oceanus provides business users with user-friendly self-service tools to update and create templates for letters, legal notices, and statements. No IT assistance or coding is required, streamlining the review and approval process with role-based access rights and automated workflows.
User-Friendly Portal for Customers: Oceanus offers a customer-centric portal that can be customized or built from scratch. The portal allows customers to enroll, manage information, interact with personalized messaging and alerts, make and manage payments, select delivery preferences, and capture e-signatures.
Safe, Secure, and Audited: The Oceanus platform is SOC2 Type2 Audited, PCI Level 1 Audited, and compliant with HIPAA mandates. It ensures the safety and security of customer data.
Compliance Hub: Within Oceanus, the Compliance Hub simplifies the process of updating letters, legal notices, and statements to meet regulatory demands. It reduces human errors, avoids fines and fees, and improves the customer experience.
Billing Hub: The Billing Hub in Oceanus optimizes billing communications by facilitating the creation, deployment, and delivery of statements and invoices. It simplifies the billing process, reduces customer confusion, boosts the bottom line, and facilitates customer payments.
DataOceans Oceanus Video
DataOceans Oceanus Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
