DebtCol

DebtCol is a debt collection and field service agency software designed to streamline debt collection processes for boutique agencies and larger enterprise organizations. According to the vendor, DebtCol caters to professionals in the debt collection industry, including debt collectors, debt purchasers, lawyers, and field agents. The software offers advanced features and a secure cloud-based platform to help businesses collect debts, improve efficiency, and ensure compliance with debt collection regulations.

Key Features

Contingent Debt Collection: According to the vendor, DebtCol provides tools for efficient debt collection and tracking of collector activity. The software allows sorting of debts into work queues based on collector, team, or ad-hoc criteria, using intelligent predictive logic.

Debt Purchase Management: DebtCol offers tools for sorting and tracking purchased debts, ensuring compliance with debt collection regulations. The vendor claims that the software utilizes intelligent automated compliance tools to effectively manage the collection of purchased debt.

Field Agents: DebtCol provides tools for managing field service operations, allowing field agents to efficiently handle assignments and track their progress. According to the vendor, the software seamlessly manages small to enterprise volumes of assignments.

Security & Features: DebtCol ensures data security with data encryption at rest and during transit. The software offers multi-factor authentication (MFA) for client and agent portals. According to the vendor, DebtCol is hosted in a secure datacenter facility equipped with the latest security measures.

Collect More, Make More: The vendor claims that DebtCol helps businesses improve debt collection efficiency, ultimately allowing them to collect more debts and increase revenue. The software provides tools and features aimed at streamlining debt collection processes.

Work Anywhere, Any Time (Cloud): DebtCol is a cloud-based software, providing users with the flexibility to access it from anywhere, at any time. According to the vendor, this feature allows for remote work and collaboration, offering convenience for debt collection professionals.

Integrate with MYOB & XERO: DebtCol seamlessly integrates with popular accounting software MYOB and XERO. The vendor states that this integration eliminates double handling and keying errors by syncing financial data, providing a seamless workflow between DebtCol and accounting software.

Client / Agent Portal: DebtCol offers client and agent portals for easy communication and collaboration. Clients and agents can access relevant information and track progress, enhancing communication and transparency between parties, according to the vendor.

Customer / Debtor Portal: DebtCol includes a customer/debtor portal for self-service options. The vendor claims that debtors can view and manage their accounts online, providing a convenient and accessible platform for debtors.

Process Online and Direct Debit Payments: DebtCol supports online and direct debit payment processing, providing a secure and convenient way for debtors to make payments. According to the vendor, this feature streamlines the payment process for both debtors and collectors.