Digital Direction Telecom Expense Management

Digital Direction offers a Telecom Expense Management (TEM) solution called TrackTEM. According to the vendor, this solution is designed to help businesses gain control over their IT expenses, streamline processes, and achieve cost predictability. TrackTEM covers all aspects of IT network spend, including voice, data, mobile, SaaS, and cloud spend. The vendor claims that TrackTEM provides a centralized view of telecom expenses, acting as a single source of record for effective inventory and expense management.

According to the vendor, Digital Direction provides access to a team of telecom experts who offer guidance, quick resolution, and assistance in optimizing telecom expenses. The team of experts has an average industry experience of 15+ years and hires highly specialized professionals directly from carriers.

The vendor claims that TrackTEM automates invoice processing and streamlines bill payment services, saving time and effort for businesses. The solution offers automated workflows with a quick approval process, simplifying the telecom expense management process.

TrackTEM provides variance reporting, allowing businesses to identify billing errors or credit opportunities, according to the vendor. It helps uncover mistakes in invoices and issue full findings and recommendations reports for savings opportunities.

Digital Direction's TEM solution offers 24/7 centralized data analytics across the entire IT spend, providing real-time insights and visibility into telecom expenses, according to the vendor. It serves as a single source of record for effective inventory and expense management, ensuring comprehensive visibility and control over telecom spend.

According to the vendor, TrackTEM automates invoice processing, saving time and effort for businesses. It streamlines bill payment services, ensuring accurate and timely payments.

The vendor claims that Digital Direction's TEM solution offers invoice cost allocation and expense validation capabilities, ensuring accurate billing and cost allocation. Businesses can track and allocate telecom expenses to the appropriate cost centers, enabling better cost control and visibility.

TrackTEM provides consolidated billing, allowing businesses to have a centralized view of their telecom expenses, according to the vendor. It offers bill payment services, streamlining the payment process and ensuring accurate and timely payments.

According to the vendor, Digital Direction's TEM solution offers advanced analytics and data intelligence capabilities, providing real-time insights and analytics for strategic decision-making. It empowers businesses to have a data-driven approach to telecom expense management.