TrustRadius Insights
Intuitive Interface: Users have found DocMeIn's interface to be intuitive and easy to navigate, making it simple for them to set up and …
Overview
What is DocMeIn?
DocMeIn is a free, entirely web-based, appointment scheduling SaaS for smaller private practices that aims to eliminate problems in scheduling appointments which includes features like appointment reminders and messaging, recurring appointments, service management, patient self-service, and an API through which…
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What is DocMeIn?
DocMeIn is a free, entirely web-based, appointment scheduling SaaS for smaller private practices that aims to eliminate problems in scheduling appointments which includes features like appointment reminders and messaging, recurring appointments, service management, patient self-service, and an API…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is DocMeIn?
DocMeIn Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive Interface: Users have found DocMeIn's interface to be intuitive and easy to navigate, making it simple for them to set up and operate. Multiple reviewers have praised this feature, stating that it is one of the strengths of the software.
Automated Reminders: Reviewers appreciate the automated client reminder emails that help them stay on top of their appointments. Many users find this feature helpful in keeping track of their schedule, and some have stated that it has reduced no-shows.
Free Online Booking: The free online booking feature allows patients to book appointments easily and conveniently. This feature has been praised by multiple reviewers who appreciate its simplicity and ease-of-use. Additionally, some users like that they can send out reminders and follow-up messages to patients using this feature.
Lack of Integration with Health History: Several reviewers have pointed out that DocMeIn lacks integration with client health history, which is a significant drawback. This hinders the ability of registered health professionals to provide comprehensive care and results in additional work for them as they have to maintain separate records.
Frequent Crashes: Many users have reported that the software crashes frequently, making it unreliable. This has resulted in missed appointments and lost data, leading to frustration among users who rely on it for scheduling.
Absence of Tech Support: A common issue raised by several reviewers is the absence of tech support for DocMeIn. Users report being unable to contact anyone for help, as there is no phone number provided. The lack of adequate support makes it difficult for users to resolve issues they encounter while using the software.