DoorPack Software

DoorPack Software, developed by Fireline Systems, is a software solution designed to enhance the functionality of QuickBooks for residential and commercial door dealers. According to the vendor, this software offers a range of features including scheduling, dispatching, customer history tracking, estimating, invoicing, and mobile field management capabilities. DoorPack Software is aimed at small to medium-sized door dealerships in the garage door, overhead door, residential door, and commercial door industries.

Key Features

Fast & Easy Scheduling: According to the vendor, DoorPack Software provides a user-friendly scheduling calendar that allows door dealers to easily schedule installation and service work orders. Multiple dispatch calendars are available for service, installation, and sales appointments, and jobs can be reassigned based on technician availability or equipment type. Work orders can be printed, texted, or sent to the technician's mobile device.

Complete Customer History: The vendor states that DoorPack Software allows door dealers to quickly access comprehensive customer information using quick-search fields and look-ups. The software enables searching customer information by various criteria such as last name, first name, company name, site address, billing address, phone, fax, or partial information. Duplicate customers are highlighted for correction, and customer history is readily accessible, eliminating the need for multiple searches.

Simple Estimating: According to the vendor, the Estimating and Proposal module of DoorPack Software enables door dealers to prepare customer quotes quickly and efficiently. It offers flexibility to handle both quick quotes and detailed quotes, streamlining the process of creating and managing estimates for door installation or service projects.

Invoices Created Inside QuickBooks: The vendor states that DoorPack Software seamlessly integrates with QuickBooks Pro, Premier, and Enterprise desktop editions. Customer invoices are created directly within QuickBooks, eliminating the need for import or sync errors. This integration ensures no duplicate customer data is created as the invoices are generated within QuickBooks.

No Duplicating Customer Data: According to the vendor, DoorPack Software eliminates the need to duplicate customer data into multiple software systems. Customer information only needs to be entered once and is used throughout the software, reducing time and effort spent on duplicating and managing customer data.

No Syncing: The vendor claims that DoorPack Software does not require importing or syncing of customer data like other service software programs. Customer invoices are created directly in QuickBooks, eliminating the need for additional syncing steps.

Mobile Paperless Management: According to the vendor, DoorPack Software offers a mobile paperless solution for field service technicians. It enables technicians to access and update information from their Apple or Android devices, simplifying and streamlining office and field operations. This feature is said to increase productivity and profitability by providing readable information from field technicians to office staff, reducing wasted time and improving communication.

Track Construction Contracts: The vendor states that the Job Contracts and Progress Billing module of DoorPack Software allows door dealers to track construction contracts, job costs, and progress billings. It enables setting up multiple contract billing items or schedules of value and creates invoices in QuickBooks based on progress billings by line item, either by percentage or fixed amount per line item. Job costs are accurately tracked by contract.

Quick Quotes and Detailed Quotes: According to the vendor, the Estimating and Proposal module of DoorPack Software provides users with the flexibility to handle both quick quotes and detailed quotes for door installation or service projects. This feature enables door dealers to prepare customer quotes efficiently, catering to different quoting needs.