Doxee dx

Doxee dx is a cloud-native Customer Communications Management (CCM) platform designed to streamline communication processes for global companies. According to the vendor, it caters to a wide range of industries such as Financial Services, Telecommunications, Utilities, Retail, and Public Administration. With its comprehensive features and scalable architecture, Doxee dx aims to provide efficient and personalized customer communications.

Key Features

Cloud Native: According to the vendor, Doxee dx is a cloud-native Customer Communications Management (CCM) platform that delivers flexibility and scalability in a Software-as-a-Service (SaaS) model. It is said to ensure automatic scaling, enterprise-grade availability, and reliability.

Data Transformation: The vendor claims that Doxee dx includes a Data Transformation module that allows effective management of data and business logic. It is said to support various file formats, enrich and optimize data, and simplify the application map.

Design and Authoring: According to the vendor, Doxee dx provides a Design and Authoring module that enables users to create templates for different types of communications. It is claimed to offer an intuitive interface for defining styles and layouts, optimizing approval flows, and facilitating efficient document production.

Document Production: The vendor states that Doxee dx empowers business users with tools for planned, on-demand, and interactive document production processes. It is said to support the creation of PDF files, personalized videos, and web pages while orchestrating multichannel workflows.

Digital Archiving: According to the vendor, Doxee dx includes a Digital Archiving module for structured and optimized archiving of various content types. It is claimed to ensure rapid retrieval and distribution, supporting short-term and long-term digital preservation.

Workflow Management: The vendor claims that Doxee dx offers Workflow Management capabilities, facilitating the planning and coordination of document generation processes. It is said to allow the creation of complex workflows, integrating data mapping and automating tasks.

Endpoint Customer Journey Management: According to the vendor, Doxee dx enables companies to manage communication processes through all available channels, relieving operational burdens and meeting customer expectations.

Analytics: Doxee dx provides a Tracking & Reporting module for monitoring the full document lifecycle. Users, according to the vendor, can create customized reports to analyze different stages of document creation and delivery.

Integrations: According to the vendor, Doxee dx offers ready-to-use connectors for seamless integration with existing company systems. It is claimed to enable access to data from different sources, enriching data and supporting Customer Communications Management strategies.