ebankIT

The ebankIT Omnichannel Digital Banking Platform is a solution designed to enhance the customer experience and provide personalized and innovative banking services, according to the vendor. This platform is targeted towards financial institutions of all sizes, including banks, credit unions, and building societies. It is used by banking professionals, financial technology professionals, and professionals in the retail banking, business banking, and credit union industries.

Key Features

Omnichannel Banking Platform: The ebankIT platform integrates all banking channels and features into one system, aiming to provide a seamless user journey and enhance the overall customer experience. It is ready to integrate with any core system and focuses on creating an interactive digital experience.

Personalized Customer Journeys: Financial institutions can create personalized customer journeys tailored to individual user preferences using the ebankIT platform. By prioritizing each user's priorities and preferences, this feature aims to enhance user engagement and satisfaction.

Platform Composability: The ebankIT platform offers flexibility for financial institutions to select and implement only the modules that align with their business strategy. This feature provides scalability, adaptability to changing needs, and allows for customization and personalization of the banking platform.

Core Agnostic: According to the vendor, the ebankIT platform easily integrates with any core system, ensuring compatibility with existing infrastructure. This seamless transition to the ebankIT platform eliminates the need for major system overhauls.

Self-Customizable: Financial institutions can implement changes to the ebankIT platform without requiring additional IT support. According to the vendor, this feature empowers institutions to customize and adapt the platform to their specific needs, reducing reliance on external resources for customization and updates.

Quick Time-to-Market: The ebankIT platform offers a quick solution for implementation, with some clients fully implementing the platform within 6 months, according to the vendor. This feature enables financial institutions to stay ahead of the competition and launch new products quickly.

Back Office Channels: Acting as the control room of the entire omnichannel experience, this feature allows banks and credit unions to customize and administer business information without IT support. It provides a range of digital tools for better team experience and efficient administration.

ebankIT Integration Layer: The ebankIT platform enables quick implementation by easily connecting with main core systems, according to the vendor. It offers flexibility to integrate with custom services and is locally adapted to different markets.

ebankIT Studio: The ebankIT Studio empowers financial institutions to generate new services in-house with minimal coding. It provides comprehensive customization tools through an Integrated Development Environment (IDE), allowing institutions to continuously adapt and reshape their digital portfolio and business strategy.

Mobile Banking: The ebankIT platform offers an innovative and personalized mobile banking experience for customers. It aims to ensure a seamless journey at every stage and interaction, providing fully native mobile apps and optimized experiences across all channels.