Edgility

Edgility is a business SMS service offered by Edgility that aims to facilitate communication between businesses and their customers, staff, and suppliers. According to the vendor, Edgility provides features such as online SMS sending, email SMS, virtual numbers, SMS gateway API, and integrations with Microsoft applications. The product is designed to cater to businesses of all sizes, from small startups to large enterprises. It is commonly used by professionals and industries such as real estate agents, property management companies, retail businesses, healthcare providers, and educational institutions.

Key Features

Online SMS: According to the vendor, businesses can send SMS online to one or many recipients. The product offers a multi-user hierarchy and permissions system for managing SMS communication. It also provides an online address book for easy contact management and SMS templates for efficient messaging. Recipients can reply to SMS messages at no cost.

Email SMS: The vendor states that businesses can send SMS directly from their email inbox. Messages submitted via email are seamlessly redirected as SMS to recipients, enabling smooth communication between email and SMS channels.

Virtual Numbers: Edgility allows businesses to establish a mobile identity with virtual numbers for SMS. According to the vendor, users can send and receive messages to and from the same number, making it suitable for two-way message campaigns and customer interactions. The product also offers the ability to set up automatic replies and keyword-triggered campaigns.

SMS Gateway API: The vendor claims that Edgility enables businesses to integrate SMS functionality into existing software or applications using flexible APIs. Developers can create customized customer experiences with secure, scalable, and always available SMS APIs. The product allows for sending and receiving SMS directly from integrated systems.

Microsoft Integrations: Edgility offers integration with Microsoft applications such as Excel, Outlook, Teams, and Dynamics. According to the vendor, this integration allows businesses to send SMS directly from these applications, streamlining communication within the Microsoft ecosystem.

Bulk SMS: Edgility provides businesses with the ability to send messages to a large number of recipients with ease and efficiency. Users can copy and paste mobile numbers or import them from existing client files, making it suitable for marketing and promotional SMS campaigns.

Merge SMS: According to the vendor, Edgility enables businesses to personalize messages by merging relevant details from client files. Users can select recipients and send messages to individuals or groups, simplifying the process of sending recurring messages accurately.

Scheduler: Edgility allows businesses to compose and schedule multiple and recurring SMS campaigns. According to the vendor, this feature enables businesses to stay in touch with clients even when they are out of the office by specifying the date and time for messages to be sent.

SMS Replies: Users can choose how SMS replies are received, according to the vendor. Options include receiving replies on a mobile phone, registered email, or web inbox. The product provides a web inbox for managing and organizing SMS replies, along with comprehensive reporting on SMS conversations and threads.

Virtual Number Auto Replies: Edgility allows businesses to set up automatic replies for virtual numbers, triggered by keywords. According to the vendor, this feature is ideal for opt-in promotions and interactive campaigns.