eEMS

eEMS (Electronic Enterprise Management System) is a financial technology solution offered by Jack Henry & Associates, Inc. According to the vendor, eEMS is designed to support community and regional banks, credit unions, de novo banks, and fintechs. It aims to help organizations of various sizes manage their operations, enhance efficiency, reduce risk, and deliver an accountholder experience. This versatile solution caters to professionals and industries within the banking, credit union, de novo bank, and fintech sectors.

Key Features

Digital Banking Capabilities: According to the vendor, eEMS provides a streamlined digital banking experience for accountholders, offering personalized dashboards, financial insights, and mobile banking functionality for convenient on-the-go access. It is said to seamlessly integrate with other banking services to enhance the overall digital banking experience.

Payments Management: The vendor claims that eEMS enables financial institutions to efficiently manage payment processing and transactions. It is said to support various payment channels, including online and mobile, and seamlessly integrates with payment networks and processors. The product is also said to offer automated payment scheduling and reminders, streamlining the payments process.

Operations Optimization: According to the vendor, eEMS aims to streamline operations and workflow management by automating routine tasks and processes. It is claimed to offer real-time monitoring and reporting of operational performance and integrates with core banking systems for seamless data flow, ensuring efficient operations across the organization.

Information Security & Technology: The vendor states that eEMS prioritizes information security with robust measures to protect against cyber threats. It is said to include data encryption, secure access controls, continuous monitoring, and proactive threat detection. The product is also claimed to integrate with security solutions to enhance risk management capabilities.

Lending Solutions: According to the vendor, eEMS offers end-to-end loan origination and processing, including automated underwriting and decisioning. It is designed to facilitate loan portfolio management and tracking, integrating with credit bureaus and other data sources to streamline lending operations.

Financial Crimes & Fraud Risk Management: The vendor claims that eEMS provides comprehensive fraud detection and prevention measures, enabling real-time monitoring of suspicious activities and transactions. It is said to ensure compliance with regulatory requirements and reporting, leveraging integration with fraud detection systems and databases.

Commercial Banking Support: According to the vendor, eEMS offers tailored solutions to meet the commercial banking needs of financial institutions. It is claimed to provide cash flow management and treasury services, along with relationship management tools for commercial accountholders. The product is also said to integrate with commercial banking systems and services to enhance functionality.

Customer & Member Relationship Management: The vendor states that eEMS enables financial institutions to gain a centralized view of customer/member information and interactions. It is claimed to enable customer/member segmentation and targeting capabilities, campaign management, and marketing automation tools. Integration with CRM systems is said to ensure comprehensive relationship management.

Financial Health Solutions: According to the vendor, eEMS includes tools and resources to support accountholder financial wellness. It is claimed to offer budgeting and financial planning features, educational content and resources for financial literacy, and integration with financial health platforms and services.