Elementum

Elementum has been praised by users for its ability to address operational challenges and improve efficiency in various industries. Users have successfully tracked areas where their company was losing money, leading to proactive resolution with vendors and carriers and resulting in significant cost savings. In addition, the software helps streamline communication across companies, reducing the reliance on other platforms like Slack or email and saving employee hours.

Users in the design furniture retail and office space advising industry have found Elementum valuable for identifying and improving operational problems and errors in the delivery process. The Incident Management System module has proved effective in collaborating with internal and external parties during business disruptions, eliminating the need for multiple emails and providing measurable communication. Stakeholders have also found the software useful and valuable.

The assigned Customer Success Manager is praised for their guidance and assistance during implementation. While there have been some issues and bugs, users believe that Elementum has the potential to perform even better with necessary fixes and support. Overall, users find the platform helpful in enhancing their operations by automating reporting, root cause analysis, and issue escalation. The tracking and accountability features result in faster resolutions and improved areas that need attention.

Elementum is instrumental in improving on-time performance and issue management by providing real-time data analytics. It allows users to view daily incidents, create action plans, and implement corrective measures to prevent future issues. The software has also received high praise as a valuable tool for incident tracking and generating reports. While some users haven't found any new problems solved by Elementum, others have found it satisfactory and beneficial for their company's needs.