Endpoint Insights

Endpoint Insights, developed by Recast Software Inc., is a software solution aimed at businesses of all sizes. According to the vendor, it provides comprehensive insights into hardware and software inventory, infrastructure details, and end user support. This solution is widely used by IT administrators, IT managers, system administrators, help desk/service desk professionals, and IT operations teams across various industries.

Key Features

Hardware Inventory Management: According to the vendor, Endpoint Insights allows users to gain a comprehensive view of computers, monitors, and docking stations in their environment. It also facilitates effective management of software updates and deployments, providing up-to-date information on device assignments, warranty status, and age.

Software Inventory: The vendor claims that Endpoint Insights offers a complete overview of software in use within the environment, regardless of installation method. It can identify user-installed software and help close security loopholes by discovering potential risks in the software inventory. The solution aims to ensure software compliance and proactively protect organizations.

Infrastructure Planning: According to the vendor, Endpoint Insights enables users to identify users connected to servers, printers, and other shared assets. It also claims to facilitate seamless replacement of servers and other assets with minimal disruption to end users. The solution aims to help maintain a healthy ConfigMgr console by identifying and addressing issue areas within databases, distribution points, and WSUS. It also provides insights to ensure smooth software update deployments and monitor distribution point capacity.

End User Support: The vendor states that Endpoint Insights provides complete asset intelligence, aiming to reduce support costs and timelines. It claims to offer critical details about end user devices, including monitors, printers, and other peripherals. The solution aims to empower service desks with the necessary information to remediate issues faster and minimize costly downtime. It also claims to help identify and resolve issues before they impact end users.