Enjay CRM

Enjay CRM is a customer relationship management software designed to automate sales, marketing, and customer service processes for businesses in various industries. According to the vendor, Enjay CRM provides a comprehensive set of tools and features to streamline processes, improve efficiency, and enhance customer relationships. It is suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as IT services, real estate, travel and tourism, BFSI, and education can potentially benefit from Enjay CRM's functionalities.

Key Features

Complete Lead Capture Tool: According to the vendor, Enjay CRM efficiently captures and manages leads from various sources such as websites, portals, walk-ins, and booking agents. Integrated email and WhatsApp features are said to enable efficient lead capturing, reducing the chances of missed enquiries.

Sales Automation and Management: Enjay CRM reportedly helps manage the sales pipeline with lead management, sales stages, and automation tools. The vendor claims that it provides SMS, WhatsApp, and email templates for efficient follow-up, potentially streamlining sales processes and improving productivity.

Reporting and Analysis: Enjay CRM offers detailed, graphical, pre-built, and custom reports for the management of activities. Dashboards are provided to visualize data and key metrics. The vendor states that mobile dashboards and scheduled email reports are available for convenience.

3rd Party Vendors for Booking: Enjay CRM integrates with third-party vendors, potentially simplifying booking processes and aiding in effective vendor management.

Integrated Call Center (Optional): Enjay CRM includes an integrated call center software for inbound and outbound calling. The vendor claims that this integration can enable better sales and customer service through efficient telephony integration.

Invoicing and Payment Collection: Enjay CRM allows the creation of invoices from within the system. It also helps manage loyalty points and track profitability on each invoice. The vendor states that payment collection reminders can be set up for better cash flow management.

Manage Package Tours: Enjay CRM enables the creation of custom package tours and tracks the booking status of each package. It is designed to help maximize revenue and focus on selling.

Complete Client Contacts and KYC: Enjay CRM stores comprehensive details about clients, their travel history, and other relevant information. This feature is intended to facilitate cross-selling and up-selling while eliminating the need to repeatedly ask for client details.

Mobile Application: Enjay CRM offers native Android and iOS mobile CRM apps, allowing users to stay updated and easily track and log activities anywhere, anytime.

Email Tracking: Enjay CRM provides notifications when clients open emails or click on links. This feature is intended to help time calls and follow-ups efficiently.