Epica

EPICA Platform is a customer data platform (CDP) designed to help businesses understand their customers, make data-driven predictions, and deliver personalized experiences. According to the vendor, EPICA is suitable for companies of all sizes, including small, medium, and large enterprises. It is utilized by marketing professionals, data analysts, e-commerce companies, and industries such as retail and travel. By combining data collection, predictive analytics, and real-time personalization, EPICA Platform aims to empower businesses to uncover hidden patterns in customer behavior and thrive in a data-driven world.

Key Features

EPICA CDP MODULE: According to the vendor, EPICA Platform allows businesses to collect data from various sources and build a unified Single Customer View. It is claimed that this feature enables businesses to understand their audience and uncover hidden patterns in customer behavior.

Prediction as a Service Platform: The vendor states that EPICA aims to democratize access to a Machine Learning prediction platform. They claim that this feature empowers businesses to thrive in a data-driven world.

All-In-One EPICA Platform: According to the vendor, EPICA combines CDP, predictions, and real-time personalization into a single platform. They claim that it doesn't require an internal data science team and offers a frictionless implementation process.

Real-time data processing: EPICA Platform is said to enable real-time data processing, allowing businesses to make timely decisions based on up-to-date information, as claimed by the vendor.

Cost-efficient: The vendor claims that EPICA Platform offers a cost-efficient solution for businesses of all sizes, providing value without excessive costs.

Proven by 500 Fortune Companies: According to the vendor, EPICA Platform has been trusted and utilized by 500 Fortune Companies, suggesting its effectiveness and reliability.

Microsoft and EPICA Global Partnership: The vendor announces a partnership with Microsoft, stating that EPICA's prediction platform is now hosted on Azure, Microsoft's cloud platform. They claim that this partnership ensures instant and secure access to EPICA's data science tools for clients and suppliers.

Trusted by the world's best companies: According to the vendor, EPICA Platform and Sophia AI are trusted by leading companies worldwide to anticipate and outperform their competition. They state that EPICA is powered by proprietary Machine Learning Models and can impact core processes in real-time to deliver results.

EPICA for Retail & E-commerce: The vendor claims that EPICA Platform provides retailers and e-commerce companies with the ability to predict customer behavior, understand preferences and behaviors, consolidate omnichannel data, cluster customers based on past and future behaviors, and activate customers with predictive e-commerce site search, purchase predictions, analytics, and deployment of predictions.

Advanced CDP with Real-time Prediction Engine: According to the vendor, EPICA Platform offers an advanced Customer Data Platform (CDP) that unifies customer touchpoints, provides a single view of the customer with ID Graph, and incorporates a real-time prediction engine for customer intelligence and sales. They also claim that it offers product recommendations for personalized experiences and a smart search feature with natural language processing (NLP).