ERP Target

ERP Target is an enterprise resource planning (ERP) system developed by Riosoft, aimed at streamlining and managing various aspects of business operations. According to the vendor, this solution caters to companies of all sizes, from small businesses to large enterprises, and is utilized by professionals and industries including manufacturing, retail, financial services, healthcare, and professional services.

Key Features

Automatize processes with RPA and BPA: ERP Target offers automation of managerial processes through technologies such as Robotic Process Automation (RPA) and Business Process Automation (BPA). The vendor claims that it includes RPA Studio for creating low-code robots, with support for complex integrations using C# and Python scripts. The system also enables data extraction from PDF files, tables, and APIs using artificial intelligence algorithms.

Optimize company management: ERP Target aims to optimize the management of all departments in a company, providing agility and efficiency through its user-friendly design. The vendor states that it offers data extraction through reports to facilitate decision-making and allows integration with other platforms and tools like Business Intelligence (BI) and Customer Relationship Management (CRM).

Comply with the LGPD: According to the vendor, ERP Target provides tools and resources to help companies comply with the Brazilian General Data Protection Law (LGPD). It includes legal experts, an exclusive implementation methodology, and a data management system to ensure secure compliance with the LGPD.

Boost sales and strengthen relationships: ERP Target aims to help businesses improve customer relationships and sales processes. The vendor claims that it provides a 360-degree view of the company, allowing for better management of customer information and execution of targeted campaigns based on customer profiles. The system also enables tracking of proposals from prospecting to finalizing sales.

Powerful and intelligent business management: ERP Target aims to centralize company data and transform it into relevant information for predictive analysis and informed decision-making. According to the vendor, it allows for the creation of strategies by cross-referencing information from different departments. Data security is ensured through encryption and protection of information during transmission. The system also provides interactive dashboards for quick access to information and decision support.

Secure and uncomplicated HR management: ERP Target aims to simplify human resources management, providing agility and security in handling personnel-related processes. The vendor states that it covers various HR functions, including recruitment, payroll management, and performance evaluation. The system aims to reduce bureaucracy and allows HR professionals to focus on people-oriented tasks.

Enhance customer service quality: According to the vendor, ERP Target includes a customer support and service management platform that aims to improve customer relationships and reduce resolution time. It offers tools such as FAQs and chatbots to enhance the resolution of customer inquiries. Real-time information, reports, and ticket monitoring enable efficient customer support. The system also provides intelligent calendars and personalized Service Level Agreements (SLAs) to ensure high-quality customer service.