Exerp

Exerp is a member management solution designed specifically for the fitness and leisure industry. According to the vendor, this software is tailored to meet the needs of enterprise-level businesses, including fitness clubs, health clubs, leisure centers, gym chains, and corporate wellness programs. With its extensive features and capabilities, Exerp aims to help professionals in these industries efficiently manage their members, streamline bookings, analyze data, and enhance overall business operations.

Key Features

Mobile and Web: According to the vendor, Exerp offers user-friendly mobile and web solutions to engage members and staff. The white-labeled member app and web portal aim to provide a seamless brand experience, allowing members to easily book classes, purchase session packs, update contact information, upgrade memberships, view training history, and more. The staff app is designed to empower instructors to efficiently manage classes, take attendance, send push notifications, and track performance.

Enterprise Booking: Exerp aims to simplify the booking process with a comprehensive solution. According to the vendor, it supports various types of bookings, including group fitness, personal training, racquet sports, aquatics, club events, assessments, and more. Members are provided with self-service options to conveniently book, reschedule, and cancel through any device. Staff members can efficiently manage and streamline the entire booking experience.

Lead and Member Management: Exerp aims to help businesses capture, nurture, and convert leads while maximizing member value. According to the vendor, it enables effective engagement with leads and members by offering relevant products, services, and add-ons. Automated workflows are designed to identify at-risk and high-value members for targeted communications. Additionally, members are provided with self-service options to manage their own memberships, make purchases, and update their information.

BI and Reporting: Exerp aims to provide data-driven decision-making with real-time insights. According to the vendor, it offers web-based standard metrics, dashboards, and reports to monitor key performance indicators. Custom metrics and reports can be created to meet specific business needs, consolidating data from various sources, including third-party data.

API and Integrations: Exerp aims to seamlessly integrate with existing systems and hardware. According to the vendor, it offers an open API with over 230 API methods, allowing for fast and reliable integration with payment gateways, mobile apps, fitness equipment, and more. External systems can read and write data using both REST and SOAP requests, ensuring smooth data exchange and interoperability.

Payments: Exerp aims to provide flexible payment options to meet members' needs. According to the vendor, it supports various payment methods, including credit cards, ACH (direct debit), invoicing, and installment plans. Integration with payment gateway providers like Adyen is available to facilitate secure and convenient transactions.