Overview
What is Exigence?
Exigence provides a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident, to…
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What is Exigence?
Exigence provides a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident, to ensure all stakeholders are working off the same page.
The vendor states that customers who are using Exigence have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, cyber events and planned incidents like business continuity testing and software release.
For more information: https://www.exigence.io/solution
Customer Success Story: https://www.exigence.io/case-study-mhe
Escalation procedures lead relevant teams into the Situation Room, from where they shape and drive the resolution of the incident throughout the product life cycle. Workflows can be driven from the Situation Room incl. role based updates, managing tasks, involving additional teams and documenting the post-mortem. The product ties together stakeholders, processes and the tools already in use, driving down time to resolution.
The product integrates with the tools that organizations use to address incidents like monitoring tools, HelpDesk sofware, Paging software, and collaboration tools like conferences bridges and chat.
The vendor states that customers who are using Exigence have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, cyber events and planned incidents like business continuity testing and software release.
For more information: https://www.exigence.io/solution
Customer Success Story: https://www.exigence.io/case-study-mhe
Exigence Features
Incident Response Platforms Features
- Supported: Company-wide Incident Reporting
- Supported: Centralized Dashboard
- Supported: Live Response for Rapid Remediation
Additional Features
- Supported: Situation Room: A command and control center organized in a single pane of glass where all relevant information flows into and from where actions can be driven.
- Supported: Automated onboarding of relevant teams in a matter of minutes
- Supported: Immediate availability of and integration with Conference Bridge and Chat Tools that are in use in the organization
- Supported: Automatic Role-Based Updating of Groups of Stakeholders
- Supported: Documentation on-the-fly - Immediately upon closing an incidents easily editable documents are created that can serve as the basis for RCA, writing of Solution Articles and reports to management
- Supported: Automated workflows for escalation, assembling teams, onboarding, task management, updates and post mortem
- Supported: Seamless Integration with the most common tools that customers use in the resolution of incidents incl. Helpdesk Software, Ticketing Software, Paging, Conference Call Facilities, Group Chat etc
- Supported: Cloud-based (AWS)
- Supported: Ease to Use and Intuitive
Exigence Screenshots
Exigence Videos
Critical Incidents Mean Business
Critical Incidents out of Control
Exigence Integrations
Exigence Competitors
Exigence Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |