expert CRM

expert CRM is a solution designed to streamline customer relationship management for businesses of various sizes. According to the vendor, it caters to small to large-sized companies across industries such as retail and e-commerce, manufacturing, wholesale and distribution, service-based businesses, and professional services. With its features and functionalities, expert CRM aims to enhance customer satisfaction, optimize sales and marketing processes, and drive growth.

Key Features

TPV ONLINE - OFFLINE: According to the vendor, expert CRM supports both online and offline transactions, allowing users to sell products even without an internet connection.

TECNOLOGÍA MOVIL EN LOS PROCESOS QUE REQUIEREN MOVILIDAD: The vendor claims that expert CRM utilizes mobile technology for processes that require mobility, enabling employees to access and perform tasks on the go using mobile devices.

VENTAS MULTICANAL: According to the vendor, expert CRM enables businesses to sell products through multiple channels, including physical stores, online platforms, mobile apps, and marketplaces.

HERRAMIENTAS DE FIDELIZACIÓN DE CLIENTES: The vendor states that expert CRM offers personalized tools to strengthen customer relationships, allowing businesses to customize commercial conditions, implement loyalty programs, and incentives to retain customers.

INTEGRACIÓN DE TODOS LOS PROCESOS DE LA CADENA DE SUMINISTRO: According to the vendor, expert CRM facilitates the coordination of all processes to ensure efficient supply chain management, streamlining the flow of information and materials across the supply chain.

ADAPTADO A TRABAJAR CON UN ALTO VOLUMEN DE REFERENCIAS: The vendor claims that expert CRM is designed to handle a large volume of product references without compromising efficiency, supporting businesses with a wide range of products and variations.

CONTROL DEL RIESGO DE MOROSIDAD: According to the vendor, expert CRM provides tools to assess and monitor creditworthiness, set credit limits, and payment terms to minimize the risk of non-payment from customers.

POSIBILIDAD DE DISPONER GESTIONES ESPECÍFICAS MENOS HABITUALES: The vendor states that expert CRM offers flexibility in managing specialized tasks such as technical support services, framework contracts, delivery routes, integration with delivery agencies, and automation.