Facil-ITy

Facil-IT Software is a web-based Facilities Management solution designed to streamline and optimize facility operations. According to the vendor, this software is tailored for national Facilities organizations, multi-unit chains, regional service companies, and dedicated Facilities Managers. It is aimed at a range of professions and industries, including Facilities Operators, VP of Facilities, owners of regional service companies, Facilities Managers, the Convenience Store industry, the Banking & Finance industry, the Property Management industry, the Service Providers industry, and the Retail industry.

Key Features

Work Order Customization & Alerts: According to the vendor, users can customize work order statuses and workflow to effectively track and manage work orders. They can leverage 3rd party integrations and email parsing technology to reduce administrative burden and enhance communication. Users can create Cubes and Smart Buttons for easy monitoring and quick access to frequently performed searches. The software allows users to receive alert notifications tied to specific SLAs, compliance, and time-sensitive matters. Additionally, it offers Interactive Voice Response (IVR) for service verification and quality assurance protocols.

Mobile Applications & Portals: The vendor provides a mobile app and Client & Vendor portals for convenient work order creation and receipt. Users can benefit from check-in & check-out functionality to track service providers' activities. The software allows users to capture administrative time, drive time, notes, and pictures for comprehensive documentation. Users can also record completion date & time, electronic signatures, and photos of store stamps for accurate job completion verification.

Accounting: According to the vendor, the software offers a fully functional AR/AP system that efficiently handles billing and payment needs. Users can easily create, batch, and bill customer invoices. The software seamlessly receives, validates, and pays vendor invoices. It also provides integration with third-party accounting tools for streamlined financial management.

Reports/Dashboards: Users can generate detailed reports on Orders, Invoices, Vendors, Locations, Clients, Vendor Invoice, and Management, according to the vendor. The software can seamlessly integrate with platforms like MS Power BI or Tableau for customized reports and data visualization. It offers a user-friendly dashboard that provides key indicators and multiple views of information for deeper insights.

Maps, Weather, and Other Useful Tools: The vendor states that the software allows users to visualize service locations and vendor proximity with maps for efficient resource allocation. Users can consider weather conditions before scheduling services to optimize efficiency and minimize disruptions. The software also provides a calendar view to easily reschedule jobs due to weather or other factors.