Overview
What is feeCOMPASS?
feeCOMPASS, developed by INNECT FEE COMPASS sp. z o.o., is a recommendation engine that aims to provide personalized product recommendations to customers in various sales channels. According to the vendor, feeCOMPASS utilizes automation and artificial intelligence to generate recommendations based on...
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Product Details
- About
- Tech Details
What is feeCOMPASS?
feeCOMPASS, developed by INNECT FEE COMPASS sp. z o.o., is a recommendation engine that aims to provide personalized product recommendations to customers in various sales channels. According to the vendor, feeCOMPASS utilizes automation and artificial intelligence to generate recommendations based on customer needs and preferences. The recommendation engine is designed to replicate the expertise of a human salesperson, but without the associated cost. It uses the existing product feed from the e-commerce system to generate these recommendations.
According to the vendor, feeCOMPASS offers the following key features:
Recommendation engine: feeCOMPASS utilizes automation and artificial intelligence to provide personalized product recommendations to customers in any sales channel. It aims to replicate the expertise of an experienced human salesperson, according to the vendor.
Sales arguments: feeCOMPASS provides personalized sales arguments for each recommended product, explaining why a specific product is recommended to a particular customer based on their needs and preferences. The vendor states that these sales arguments are designed to dispel doubts and assist customers in making informed purchase decisions.
Sales chatbot: feeCOMPASS offers a sales chatbot interface that is available on various platforms, including Creamy Messenger. According to the vendor, the chatbot interacts with customers, asking about their needs and preferences, and provides recommendations based on their responses. It can suggest the most suitable products or a set of complementary products to the customer, while also explaining why the recommended products are the ideal choice.
Our better AI: feeCOMPASS combines the advantages of an experienced shop assistant with the automatic recommendations provided by AI solutions. The vendor claims that it uses information about the customer's needs and preferences, expressed in non-specialist language, to create personalized rankings. The intelligent algorithm used by feeCOMPASS is based on knowledge acquired from expert salespeople, according to the vendor.
feeCOMPASS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
