Overview
What is Feedbox?
Feedbox is a customer experience management system designed to intelligently analyze customer opinions and satisfaction surveys. The vendor states that Feedbox assists with installation and programming, reducing the workload for companies. This versatile product is used by professionals and industries...
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Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Feedbox?
Feedbox is a customer experience management system designed to intelligently analyze customer opinions and satisfaction surveys. The vendor states that Feedbox assists with installation and programming, reducing the workload for companies. This versatile product is used by professionals and industries such as retail, hospitality, e-commerce, financial services, healthcare, customer service, market research, sales and marketing, human resources, and hospitality and tourism.
Key Features
Plug and play: According to the vendor, Feedbox provides assistance with installation and programming to reduce the company's workload.
Tech + BI: The vendor claims that Feedbox offers technology expertise and guidance throughout the survey process, including question and questionnaire design and result analysis.
Alto ROI: The vendor states that Feedbox offers competitive pricing and a commercial strategy focused on maximizing cost benefits without hidden costs.
Hecho a la medida: According to the vendor, Feedbox's R&D department can develop custom changes and designs to meet specific client needs.
Punto de venta: The vendor emphasizes the effectiveness of in-store surveys for constant and representative feedback.
Multicanal: The vendor states that Feedbox allows surveys to be conducted through various platforms, including in-store tablets, remote portals, mailing campaigns, and mobile devices.
Multipregunta: According to the vendor, Feedbox enables the creation of multiple active surveys that can be changed or updated in seconds, with each question offering logical branching.
Multianaliticos: The vendor claims that Feedbox processes information into easy-to-understand KPIs accessible by multiple levels of the company. It provides 24/7 dashboards, daily/weekly reports, custom reports, real-time alerts, and downloadable data.
Publicidad segmentada: The vendor states that Feedbox allows targeted advertising in satisfaction surveys based on customer profiles.
Análisis de marketing: According to the vendor, Feedbox can be used to survey expos, political campaigns, or any event requiring immediate analysis.
Feedbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
