FetchMyPayments

FetchMyPayments is a solution offered by Fetch My Payment that aims to automate the account receivables process for businesses of various sizes. According to the vendor, this AI-powered platform provides a range of features including invoice tracking, payment collection, customer insights, and smart communication. It is designed to cater to the needs of finance and accounting professionals, accounts receivable managers, business owners, sales and marketing professionals, as well as customer relationship managers across different industries.

Key Features

Automate your Receivables Process: According to the vendor, FetchMyPayments simplifies the accounts receivables process by offering features such as invoice publishing and tracking, automated reminders, payment collection, and reconciliation. The AI-powered interactive dashboard provides an overview of accounts receivables status, classifying customers into on-time, late, and at-risk payers. Additionally, the platform offers predictive analysis to help forecast payment trends and optimize cash flow.

Payment Behaviour Analysis: The platform analyzes past payment trends by pooling data from multiple business sources, according to the vendor. It employs automated anomaly detection to identify patterns in payment behavior, enabling users to make informed decisions.

Customer Intelligence Generation: According to the vendor, FetchMyPayments generates a broader overview of customers by categorizing them into on-time, delayed, and at-risk payers. This customer intelligence helps users understand payment patterns and tailor their approach accordingly.

AI Actions & Recommendations: The vendor claims that FetchMyPayments automates 70% of receivable tasks by providing personalized reminders through WhatsApp, email, and SMS. The platform leverages AI to recommend effective actions for improving the collection process.

Data Driven Account Receivables: According to the vendor, FetchMyPayments enables seamless interaction between accounts receivables teams and customers through predictive analytics. This data-driven approach aims to streamline the overall process and improve productivity.

Identify Routinely Tardy Customers: The vendor states that FetchMyPayments utilizes AI-powered customer classification to gain a better understanding of payment trends. This feature helps identify customers who consistently delay payments, allowing users to take proactive measures.

Optimize Days Sales Outstanding (DSO): According to the vendor, FetchMyPayments incentivizes customers with shorter payment terms to improve the Days Sales Outstanding metric. This feature encourages prompt payments and reduces the time it takes to collect outstanding invoices.

Personalized dunning on WhatsApp for a positive customer experience: The vendor claims that FetchMyPayments allows users to personalize reminder workflows on WhatsApp based on payment trends and other parameters. This feature aims to provide a positive and tailored customer experience during the dunning process.

Send Reminders on WhatsApp - One-click payment: According to the vendor, FetchMyPayments provides highly personalized WhatsApp templates and seamless payment integration to streamline the payment collection process. This feature aims to accelerate cash flows and simplify the payment experience for customers.

Customer Group-based messaging: Users can configure custom reminder workflows on FetchMyPayments to ensure customers receive dunning reminders based on their specific payment behavior, according to the vendor. This targeted approach aims to improve the effectiveness of communication and increase the likelihood of timely payments.