Fhinck

Fhinck is a software designed by Fhinck Shared Services Software to support the management and operations of Shared Services Centers (SSCs). According to the vendor, it provides real-time data and insights to help optimize processes, standardize workflows, automate tasks, and improve the overall performance of SSCs. Fhinck is suitable for medium to large-sized companies that have established SSCs. It is used by professionals in the field of Business Process Outsourcing (BPO), Shared Services Center Managers, Operations Managers, Finance and Accounting Professionals, and Human Resources Professionals.

Key Features

Intelligence Operational Insights: According to the vendor, Fhinck provides real-time data and insights to identify potential optimizations, standardizations, and automations in SSCs. It aims to improve operational efficiency and identify areas for process improvement by tracking and monitoring key performance indicators (KPIs) and metrics.

Process Improvement: The vendor claims that Fhinck can reduce unproductive and repetitive tasks, as demonstrated in the Solar Coca-Cola case study. It aims to increase productivity in SSC operations by 22% and enables continuous improvement in real-time.

Task Mapping: Fhinck automates executions and aims to streamline processes by mapping and optimizing tasks. The vendor states that it can reduce unproductive tasks by 110 hours per month, as showcased in the Solar Coca-Cola case study.

Automation Identification: Fhinck utilizes Artificial Intelligence to identify processes that can be optimized and automated without the need for system integration. The vendor claims that it helps in identifying opportunities for process automation and improvement.

Performance Indicators: Fhinck provides indicators for intelligent management of SSCs. It aims to enable data-driven decision-making and performance tracking in SSCs, helping in evaluating and improving their performance.

Work Journey: According to the vendor, Fhinck supports the well-being and customization of the work journey for employees. It features reminders for breaks and rest to ensure employee well-being. Fhinck also enables extension of work hours (overtime) with just one click and provides screen lock and burnout prevention features to promote work-life balance.

People Analytics: Fhinck provides insights into team performance and behavior through data collection and analysis. According to the vendor, it helps in understanding and improving employee performance and well-being. Fhinck enables data-driven leadership and decision-making based on employee analytics.

Well-being and Burnout Prevention: Fhinck aims to support employee well-being and burnout prevention. The vendor claims that it helps in reducing the risk of burnout and promoting work-life balance. Fhinck provides insights into the impact of digital activities and excessive meetings on employee well-being.

Pulse and Climate Surveys: Fhinck enables continuous improvement in employee experience and satisfaction through pulse and climate surveys. According to the vendor, it helps in understanding employee sentiment and engagement, supporting data-driven decision-making for enhancing the work environment.

Communication and Policy Alerts: Fhinck facilitates effective communication and policy dissemination to employees. According to the vendor, it helps in ensuring employees are informed about new policies and updates.