Field Squared

Field Squared has proven to be a valuable tool for local Captains at Sea Tow, allowing them to quickly respond to service requests and enhance customer satisfaction. By providing real-time information compilation and dissemination, the software ensures that the entire organization is informed within seconds, thanks to text message alerts and computer screen displays. This feature eliminates the need for paper forms, streamlines scheduling processes, and improves efficiency for the installation management team by converting everything electronically. The integration between Field Squared and Salesforce has also played a significant role in saving time and improving communication on scheduling and data received from each site, contributing to business growth.

Users have found Field Squared easy to get started with and appreciate the immediate support provided by the Instant Chat Customer Service. As a dispatch console, the software offers customization options and visibility, making it suitable for managing a high volume of dispatches in a high-demand field. Additionally, Field Squared has evolved over time with increased customization settings, proving effective for scheduling field service team members and collecting real-time data. Users have experienced faster data collection in the field and reduced errors by working with digital forms through Field Squared. Despite some frustrations with the ease of use, particularly with schedule view glitches that occur frequently, overall, Field Squared has proven to be a valuable solution for businesses in need of efficient field service management.