Fieldcode

Fieldcode is a field service management software solution designed to help businesses effectively plan, manage, and optimize their field service operations. The software offers a range of features aimed at streamlining processes, improving efficiency, and enhancing customer satisfaction. It caters to companies of all sizes, from small businesses to large enterprises, and is utilized by various industries such as field service technicians, IT service providers, telecommunications, facilities management, and utilities.

Key Features

Proactive IoT dashboards & predictive maintenance: Fieldcode integrates with IoT sensors to enable proactive maintenance and predictive service actions. It continuously monitors assets and equipment, providing real-time data on their condition.

Effective, automated planning and scheduling: Fieldcode offers automated planning and scheduling features that optimize resource allocation based on skills, availability, and other predefined parameters.

Highly automated route optimization: Fieldcode's route optimization feature automates the planning and optimization of field service routes, taking into account factors such as mileage, worktime, SLA compliance, and real-time traffic data.

Asset-based service management: Fieldcode's asset-based service management allows organizations to manage and monitor all their assets and equipment from a single platform. It provides comprehensive visibility into asset performance, maintenance cycles, and regular activities.

Mobile app for workforce management: Fieldcode provides a mobile app designed for field service technicians to efficiently manage their daily assignments and report on their work. Technicians can access work orders, track ticket status, and document spare parts and instructions using the app.

Appointment booking: Fieldcode's appointment booking feature enables customers to conveniently book, reschedule, or cancel appointments online. It provides real-time status updates and notifications to keep customers informed.

Software connectors & APIs: Fieldcode offers software connectors and APIs to seamlessly integrate with other systems and tools, facilitating efficient data exchange and synchronization between Fieldcode and existing ITSM, CRM, or other systems.

Customer service: Fieldcode provides customer service features to enhance customer satisfaction and support. It automates customer notifications regarding ticket status, estimated time of arrival, and service updates.