FileQuest?

FileQuest is a SaaS-based review platform offered by Digital Mountain, Inc. It aims to streamline the data discovery process and reduce the time required for eDiscovery. The product is targeted at small, medium, and large organizations in various professions and industries, including legal professionals and law firms, corporate legal departments, government organizations, compliance professionals, and litigation support teams.

Key Features

eDiscovery: According to the vendor, FileQuest provides support for the complete eDiscovery life cycle, from planning to review. It offers assistance with Electronically Stored Information (ESI) planning, expert data collection, advanced processing and production services, and a review platform compatible with industry-standard tools.

Data Collection: The vendor claims that FileQuest specializes in forensically sound data collection, ensuring the preservation of metadata, logs, and Chain of Custody. It is designed to collect data from various systems and environments, including laptops, servers, smartphones, and cloud platforms.

ESI Planning: FileQuest offers a comprehensive ESI planning process, evaluating cost-efficient approaches for collection, processing, and production, while ensuring compliance with Federal Rules of Civil Procedures (FRCP). The vendor states that FileQuest provides clear explanations of complex issues to opposing counsel and judges.

Processing & Production: The vendor claims that FileQuest provides optimal filtering, processing, and production services, including deduplication, relevant data extraction, advanced searching, and native data exports. It also offers PDF and TIFF conversion, optional Bates numbering, and advanced capabilities for smartphone data and social media communications review.

Review Platforms: FileQuest offers an advanced web-based data discovery solution for extraction, filtering, processing, review, and production of documents. It is compatible with industry-standard review tools and supports multiple configurations, native file viewer, tracking production history, and Unicode compatibility.

Managed Services: According to the vendor, FileQuest can augment in-house resources during peak performance and critical deadlines. It aims to minimize costs and provide valuable expertise for managing legal, compliance, and investigative issues. It also offers a partnership for driving in-house electronic discovery tools and expert discovery specialists for optimal results.

Computer Forensics: FileQuest specializes in forensic acquisition of data, analysis, and reporting of various types of digital evidence, including deleted files, manipulated data, hidden data, Internet history, log files, and password-protected files. The vendor claims that FileQuest provides expert testimony and specialized expertise in smartphone forensic analysis, cloud accounts, and cryptocurrency analysis.

Social Media: FileQuest offers detailed social media investigation, preservation, and monitoring services. It conducts targeted searches across popular platforms like Facebook, YouTube, Instagram, LinkedIn, Twitter, and TikTok. The vendor states that FileQuest preserves source sites and provides customized reports for specific information needs.

Dark Web: According to the vendor, FileQuest includes a comprehensive darknet search engine for continuous monitoring of the Dark Web. It aims to help detect and monitor stolen data, intellectual property, and financial account information. This feature is said to complement security risk assessments and reduce financial exposure caused by business email compromises.