FinancialRefer

FinancialRefer is a referral software solution designed to assist banks and credit unions in growing their internal referral programs and refer-a-friend initiatives. According to the vendor, this solution is suitable for financial institutions of all sizes, including banks and credit unions. It caters to the needs of professionals in the banking industry, including marketing and sales professionals, as well as those working in financial institutions.

Key Features

Refer-a-Friend: FinancialRefer provides referral software that, according to the vendor, helps banks and credit unions turn their customers into brand advocates. It offers a customized referral program with multiple options for customers to submit referrals, share on social media, and share unique referral links.

Internal Referral Tracking: FinancialRefer offers internal referral tracking software for financial institutions, which, according to the vendor, streamlines the referral process and eliminates manual tracking. It allows setting referral goals for staff and provides automated weekly referral goal reports. Referral forms can be customized to include product details and sent to individuals or departments.

Referral Reports: FinancialRefer provides referral program reports that, according to the vendor, can be automatically sent via email. These reports allow tracking referral details and outcomes, creating custom reports, and making informed decisions about marketing campaigns. Automated manager referral reports are also available to keep everyone informed and engaged.

Referral Tracking: FinancialRefer allows financial institutions to track referrals from the point of contact through the outcome, eliminating the need for manual tracking. According to the vendor, this feature helps measure the success of referral programs by tracking all referral details and outcomes. It aims to increase products per household through an effective internal referral and cross-sales program.

Communication: FinancialRefer provides instant email notifications when referrals are sent, according to the vendor, keeping all parties informed. Automated notifications are sent when referrals are updated, and weekly referral summaries are provided to keep staff on track and engaged.

Referral Incentives: FinancialRefer automates referral incentive calculations and, according to the vendor, sends reports to the accounting department automatically. The referral incentives can be customized to fit the specific needs of the financial institution. Additionally, staff can be incentivized for successful referrals to increase motivation and participation in the referral program.