Fixitfaster

Fixitfaster, now known as Tooezy, is an all-in-one platform that aims to simplify the process of finding, booking, and managing service providers for various home maintenance and repair tasks. According to the vendor, this comprehensive solution caters to businesses of different sizes, from small-scale independent contractors to larger service businesses. Professionals and industries such as handymen, cleaners, gardeners, plumbers, and locksmiths can benefit from the streamlined capabilities offered by Tooezy.

Key Features

Scheduling: According to the vendor, Tooezy allows efficient resource management by enabling users to schedule jobs and set reminders for both customers and service providers. It also provides a centralized platform to keep track of scheduled appointments and ensure timely completion of tasks.

Job Management: Users of Tooezy can easily manage and track multiple jobs at once, as well as assign tasks to specific service providers and monitor their progress. The platform provides a centralized hub for job-related information and updates.

Quoting & Invoicing: Tooezy offers the ability to generate professional PDF quotes and invoices for customers. Users can customize templates to match their branding and business needs, streamlining the billing process and ensuring accurate invoicing.

Payments: According to the vendor, Tooezy allows users to accept secure online payments from customers and record cash payments, simplifying the payment process for both customers and service providers. It provides a convenient way to keep track of financial transactions.

Staff Management: Tooezy enables users to assign jobs to specific service providers and track their availability. It also facilitates communication and collaboration among team members, helping to improve service quality. According to the vendor, users can monitor performance and provide feedback to their staff.

Customer Relationship Management: Tooezy offers various communication channels such as SMS, push notifications, and email campaigns to engage with customers. Users can also offer promotions, vouchers, and credits to enhance customer loyalty. The platform allows for the management of customer profiles and preferences, enabling personalized service.

Live Customer Chat: According to the vendor, Tooezy provides real-time support and assistance to customers. Users can promptly address inquiries, concerns, and service-related issues, aiming to improve customer satisfaction and build strong relationships.

Accounting Integrations: Tooezy seamlessly integrates with accounting software, allowing for streamlined financial management. Users can sync invoicing, payments, and other financial data with their accounting systems, simplifying bookkeeping and reporting processes.

Branded Customer App: Tooezy offers a branded mobile app that keeps customers connected to businesses. Through this app, customers can easily book services, track progress, and make payments. The vendor suggests that this enhances brand visibility and customer engagement.

LIVE Tracking: According to the vendor, Tooezy enables customers to track the location and estimated time of arrival (ETA) of service providers in real-time. This feature aims to improve transparency and communication throughout the service process, enhancing customer satisfaction and trust.