Flynd

Flynd is a technology solution offered by PT. Flynd Teknologi Indonesia that aims to streamline the operations of businesses involved in dispatching drivers. According to the vendor, Flynd is suitable for companies of all sizes, from full-blown logistics companies operating hundreds of vehicles to small and medium-sized businesses (UMKMs) using third-party logistics (3PLs) or even those with just a few vehicles.

Key Features

Reporting: According to the vendor, Flynd provides customizable reports that can be visualized with widgets or exported to Excel or CSV. These reports aim to help businesses track daily activities, analyze opportunities, and consolidate data for transparency, historical mapping, and predictive analysis.

Order Management: Flynd supports simple order input and bulk import of orders, which the vendor claims can streamline the entire operation process. The platform centralizes order information to improve communication and offers features such as data validation and reverse geocoding for accurate coordinates.

Integration: Flynd offers seamless integration with existing systems through its first-class API support. According to the vendor, this integration allows businesses to manage the shipment lifecycle, automate data transfer, and collaborate with various systems such as CRM, OMS, and WMS.

Intuitive Driver App: The vendor states that Flynd equips drivers with an intuitive Android application to efficiently manage their deliveries. This app provides visibility into dispatches, push notifications for new tasks, easy navigation, and a vehicle tracking system. It also enables drivers to capture recipient details, images, and signatures electronically for easy delivery management.

Intelligent Route Planning: Flynd generates efficient delivery routes by considering driver availability and optimizing delivery sequences. According to the vendor, businesses can plan dispatches for hundreds of deliveries, assign ad-hoc deliveries to ongoing dispatches, and ensure precise delivery through address translation and visualizations on maps.

Real-time Tracking: The vendor claims that Flynd allows businesses to monitor the progress of their drivers and deliveries in real-time. This feature provides information about the location and status of each delivery, ensuring transparency and enabling proactive decision-making.

Proof of Delivery: Flynd offers an electronic proof of delivery feature that eliminates manual tasks and reduces paperwork. According to the vendor, businesses can capture recipient signatures, images, and other details digitally, ensuring accurate record-keeping and minimizing errors.

Fleet Management: According to the vendor, Flynd provides comprehensive fleet management tools to efficiently manage fleets. These tools include tracking vehicle maintenance schedules, monitoring fuel consumption, and optimizing resource allocation to maximize productivity and minimize costs.

Customer Communication: Flynd aims to enhance customer satisfaction and improve communication through automated notifications and updates. The vendor claims that businesses can keep customers informed about delivery status and estimated arrival times, thereby improving overall customer experience.

Data Analytics: Flynd offers data analytics capabilities to help businesses gain insights into their operations. According to the vendor, businesses can analyze historical data, identify trends, and make data-driven decisions to optimize performance and drive growth.