FOCOSconnect

FOCOSconnect is a web-based, real-time homecare solution provided by FOCOS Innovations. According to the vendor, it offers electronic visit verification (EVV) and service management tools for homecare providers, state agencies, and managed care organizations of all sizes. This software solution is utilized by professionals in the homecare industry, including caregivers, administrators, and coordinators, as well as state agencies and managed care organizations involved in the delivery and oversight of homecare services.

Key Features

According to the vendor, FOCOSconnect offers the following key features:

Consumer Relationship Management: Track important details about each consumer to provide personalized care and build better relationships. Keep all consumer information in one place for easy access and improved communication. Boost consumer-caregiver trust through better record-keeping and personalized experiences.

Electronic Visit Verification (EVV): Ensure compliance with electronic verification of care services. Real-time tracking of service delivery to validate when and where services are provided. GPS-enabled technology for accurate tracking of caregiver start and end times.

Complete Service & Utilization Management: Streamline scheduling, documentation, and reporting tasks. Access real-time metrics and data for better decision-making. Manage service exceptions and track visit status in real-time.

Real-time Alerts & Reporting: Receive instant notifications for important updates and changes. Customizable reports to analyze data and monitor performance. Improve communication and collaboration between stakeholders.

Flexible Service Scheduling: Easily create and manage service schedules for caregivers and consumers. Real-time visibility into schedules to optimize resource allocation. Improve operational efficiency and reduce scheduling conflicts.

Service Exception Management: Track and manage exceptions to service delivery in real-time. Ensure timely resolution of service issues and minimize disruptions. Improve overall service quality and consumer satisfaction.

Mobile App: Convenient mobile app for caregivers to access and document service details. Simplify documentation at the point of care and reduce paperwork. Capture progress notes, enter task details, and include pictures for better documentation.

Custom Reports: Generate custom reports to analyze data and monitor key performance indicators. Access real-time insights and make informed decisions. Streamline reporting processes and improve efficiency.

GPS Tracking: GPS-enabled technology for accurate tracking of caregiver locations. Verify service delivery locations and ensure compliance. Improve accountability and transparency in service delivery.

Flexible Mobile Device Options: Access FOCOSconnect on various mobile devices for convenience and flexibility. Ensure caregivers can use their preferred devices for documentation. Increase accessibility and usability of the software.