Freeway CRM

Freeway CRM, developed by Eurosystem Group, is a customer relationship management (CRM) software designed to optimize customer interactions and relationships. It caters to businesses of various sizes, from small startups to large enterprises, and is commonly used by sales, marketing, customer service, and business development teams across industries such as retail, manufacturing, finance, healthcare, and professional services.

Key Features

Contact Management: According to the vendor, Freeway CRM offers a centralized database to store and manage contact information. Users can add, edit, and delete contact records and organize them into categories or groups. The software also tracks interactions and communication history with each contact.

Lead Management: The vendor claims that Freeway CRM enables users to capture and track leads from multiple sources. It provides lead scoring and qualification based on predefined criteria and allows for the assignment of leads to specific sales representatives. Additionally, leads can be easily converted into opportunities or accounts.

Opportunity Management: Freeway CRM facilitates the tracking and management of sales opportunities. Users can assign opportunities to specific sales representatives, monitor opportunity stages and progress, and generate forecasts and reports on the sales pipeline.

Task and Activity Management: According to the vendor, users can create and assign tasks and activities within Freeway CRM. The software allows for setting due dates and reminders, tracking task completion and status updates, and integrates with calendars and email for efficient scheduling and notifications.

Email Integration: Freeway CRM seamlessly integrates with email platforms, according to the vendor. This integration enables users to synchronize emails and contacts between the CRM and their email client. The software also tracks and logs email interactions within the CRM, provides email templates, and automates communication processes.

Sales Reporting and Analytics: The vendor states that the software generates sales reports and dashboards, allowing users to analyze sales performance and trends. Visual representation of data through charts and graphs helps in understanding key metrics, and reports can be customized based on specific criteria.

Document Management: Freeway CRM provides a storage and organization system for documents related to contacts, leads, and opportunities. It offers version control, document sharing capabilities, and integration with cloud storage services for easy access and collaboration. Users can search and retrieve documents based on keywords or metadata.

Mobile Access: According to the vendor, users can access Freeway CRM features and data through mobile devices using its dedicated mobile app. Real-time synchronization between the mobile and desktop versions allows for viewing and updating records, tasks, and activities on the go.

Integration with Third-Party Applications: Freeway CRM seamlessly integrates with popular business tools such as email marketing, accounting, and project management software, according to the vendor. This integration enables streamlined workflows, automation, and seamless data transfer and synchronization between the CRM and other systems.