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Users of Friday CRM have found the software to be a convenient solution for managing their contacts and tasks in digital form. They …
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Product Details
- About
- Tech Details
What is Friday CRM?
Friday CRM Features
- Supported: Calendar/Reminder System
- Supported: Contact Management
- Supported: Email Management
- Supported: Email Marketing
- Supported: Interaction Tracking
- Supported: Lead Generation
- Supported: Lead Management
- Supported: Mobile Access
- Supported: Reporting/Analytics
- Supported: Sales Pipeline Management
- Supported: Segmentation
- Supported: Task Management
- Supported: Workflow Management
Friday CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Friday CRM have found the software to be a convenient solution for managing their contacts and tasks in digital form. They appreciate the user-friendly interface and ease of use, making it simple even for first-time CRM users. One notable use case is the ability to upload and clean up Google contacts, allowing users to seamlessly link them with the host sites. This feature streamlines the process of organizing and managing contact information.
Another key use case is the flexibility to change and update categories within the CRM. Users have found this functionality helpful in customizing the CRM to match their specific needs. Being able to tailor the categories gives users more control over how they organize and classify their contacts, enhancing overall efficiency.
The pipeline feature offered by Friday CRM has also gained positive feedback. Users describe it as easy to use and express excitement about utilizing it more in the future. The pipeline feature allows users to track their sales or project progress in a structured manner, providing valuable insights for decision-making.
Some users have praised the desktop software for providing a central storage location for contact information. This feature eliminates the need to switch between different platforms, making it easier for users to access all relevant data in one place.
Despite its strengths, there are a few areas where some users have encountered limitations with Friday CRM. Some users have mentioned difficulties with tagging information and entering products, which can be seen as a drawback. Additionally, sluggish response times have been reported by a few users, potentially impacting productivity.
One area that has been highlighted for improvement is integration with other apps, particularly Google and other popular platforms. Users would appreciate seamless synchronization with these apps, allowing for better synergy between different tools.
Overall, Friday CRM caters to various use cases such as uploading and organizing Google contacts, customization through category changes, efficient task management, pipeline tracking, and centralized contact storage. While it offers convenience and user-friendliness, there are still opportunities for enhancement in terms of tag management, response times, and integration with other apps.
Comprehensive Features: Several users have found Friday CRM to have all the necessary features they need, making it a comprehensive solution for their needs.
Flexibility and Customization: Many reviewers appreciate the flexibility of Friday CRM, as it allows them to customize the software according to their specific requirements. They can easily tailor the streamlined contact features to match their unique needs.
Ease of Use and User-Friendly Interface: Numerous users praise Friday CRM for its overall ease of use, stating that it is the reason they would recommend it to others. They find the software easy to navigate with its simple design, allowing them to perform tasks efficiently. Additionally, new users mention that getting started with Friday CRM is easy due to its user-friendly onboarding process.
Limited Integrations: Some users have expressed their desire for more integrations with popular social media platforms like Google and RingCentral. They feel that the current options are insufficient, which limits their ability to effectively manage customer interactions across different channels.
Weak Export Functionality: Several reviewers have mentioned frustration with the software's export functionality. They find it difficult to export customer lists in a way that meets their needs, as they would prefer each field to be in an individual cell in Excel. This limitation hinders their ability to efficiently analyze and manipulate data outside of the CRM.
Lack of Key Features: A number of users have highlighted the absence of certain key features in Friday CRM. Specifically, they mention the lack of integration with Outlook 365 and the inability to store product information or generate quotes within the system. These missing features make it challenging for these users to streamline their workflow and fully leverage the CRM for their business needs.