FuseMetrix

FuseMetrix is a cloud-based business management system that aims to streamline operations and enhance efficiency for businesses. According to the vendor, it caters to businesses of various sizes, ranging from small and medium enterprises (SMEs) to large corporations. FuseMetrix is utilized by professionals and industries such as leisure and entertainment centers, family entertainment centers, offices and manufacturing companies, insurance companies, retail, farm attractions, accountancy firms, and outsourced accounting service providers.

Key Features

FuseMetrix Leisure Booking System: Designed to assist leisure businesses in managing and expanding their operations. It encompasses an online leisure booking system, group/party/event planning, voucher management, integrated ePoS and check-in system, as well as solutions for waiver/statement of risk system, café till and stock control systems, hand-held restaurant order-taking system, CRM with email marketing, photo and video sales system, incident and accident management, stock management, and HR tools.

Integrated Check-In Systems and EPOS Systems: Essential for retail, leisure, and entertainment businesses, this feature facilitates walk-in bookings, tracks booking information and waivers, supports seamless product sales through the till, integrates with card payment systems, offers hardware supply, and enables online membership applications and automated renewal payments. It is a core component of the FuseMetrix Business Management System, providing real-time financial control and comprehensive reporting.

Mobile and EPOS Ordering System with Full Stock Control and Kitchen Screens: This feature automates food service operations through the FuseMetrix Food and Beverage Hub. It enables customers to conveniently order and pay for food and drinks using their mobile devices or kiosks. The system offers table service and order-to-collect functionalities, directly accessible from the website without the need for additional app downloads. It provides benefits such as efficient stock control, contactless ordering, seamless integration with FuseMetrix EPOS, and improved operational efficiency in the kitchen with kitchen display screens (KDS).

Marketing Automation for Businesses: The FuseMetrix Marketing Hub accelerates marketing efforts by automating targeted marketing campaigns through email and SMS. It analyzes customer behaviors, personalizes content based on user behavior and purchasing activity, incorporates a robust CRM system, facilitates targeting and reporting on marketing success, and offers efficient B2B and B2C marketing automations. The feature aims to drive revenue and results through data-driven marketing communications, real-time management information, and enhanced customer-restaurant relationships.

MTD Compliant Finance Hub: This feature provides a comprehensive accounting system tailored for small to medium enterprises. It includes a nominal ledger, sales ledger, purchase ledger, asset register, and cash flow module. The system ensures compliance with HMRC requirements, facilitates deferred income management, supports multi-currency transactions, automates depreciation calculations, and streamlines stock management. It offers a wide range of standard configurable reports, automated email reports, and customizable reporting options. Additionally, it seamlessly integrates with the HMRC Making Tax Digital (MTD) system for efficient VAT management.

Integration with Rezdy Channel Manager: This feature enables seamless integration with the Rezdy Channel Manager, optimizing ticket sales through a widely recognized ticket distribution network. It simplifies collaboration with resellers, saving time and eliminating manual reconciliations. By accessing a larger market, businesses can expand their reach and increase ticket sales potential, leading to revenue growth and diversification of revenue streams. The integration is seamlessly executed within the FuseMetrix Booking System.

Complete Leisure Management System for Leisure Attractions: This feature offers a comprehensive solution designed to effectively manage all aspects of leisure attraction businesses. It supports online bookings, retail management, marketing, customer experience, HR, and finance operations. The system is scalable and adaptable to multi-site, multi-lingual, and multi-currency operations. By streamlining systems and processes, it aims to maximize operational efficiency and provide valuable insights. The feature is trusted by leading leisure attractions and is backed by a 99.99% uptime guarantee.

Complete Leisure Business Management System for Family Entertainment Centres: Specifically tailored for children's play and family entertainment centers, this feature supports online bookings, retail management, marketing, customer experience, HR, food & beverage ordering, and finance operations. It is designed to enhance day-to-day operations and overall business management. The system is scalable, accommodating multi-site, multi-lingual, and multi-currency operations. It is backed by a 99.99% uptime guarantee and offers excellent customer support.

Configurable Management System for Offices & Manufacturing: This feature provides a configurable management system that can be tailored to support various operations, ranging from mass production to engineering projects and field-based companies. It streamlines systems and processes, maximizes efficiency, and improves productivity. The system offers specialized modules for engineering and manufacturing, property and asset management, and more. It provides real-time information for just-in-time operations management and seamless supply chain integration. The feature supports scalability, futureproofing, and compliance with industry standards.

Intelligent Claims Management and Loss Funding Systems: This feature is designed for claims management organizations, local authorities, and retailers involved in insurance and claims handling. It facilitates efficient management of insurance, loss funding, claims handling, property and asset management, and related processes. The system provides real-time management information to support accurate decision-making. By improving operational and commercial control, reducing costs, and expediting insurance settlements, it offers transparency, automation, and compliance with auditable systems.