Overview
What is Glowing?
Glowing Customer Engagement Cloud is a messaging suite designed to enhance customer experience and optimize team efficiency. It provides a platform for businesses of various sizes, from small enterprises to large multinational corporations. This solution is utilized by professionals and industries such...
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- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Glowing?
Glowing Customer Engagement Cloud is a messaging suite designed to enhance customer experience and optimize team efficiency. It provides a platform for businesses of various sizes, from small enterprises to large multinational corporations. This solution is utilized by professionals and industries such as hospitality, luxury retail, memberships and clubs, education institutions, and healthcare providers.
Key Features
Real-Time Messaging: According to the vendor, Glowing Customer Engagement Cloud enables businesses to engage with their customers in real-time, providing instant communication and seamless interaction.
Exclusive Previews and Offers: The vendor claims that luxury retail brands can use Glowing to send exclusive previews and offers to their affluent buyers, potentially driving sales and enhancing customer loyalty.
Connect Products to Sellers: Glowing facilitates real-time communication between buyers and sellers, creating a platform for trusted and efficient marketplace interactions.
Boost Attendance for School Events: Educational institutions can use Glowing to send invites, updates, and reminders to increase attendance for school events, fostering a vibrant campus community, as per the vendor.
Increase Fundraising Donations: The vendor suggests that Glowing allows educational institutions to effectively communicate fundraising causes, potentially inspiring people to donate their time or money and support initiatives.
Polling Features for Quick Feedback: According to the vendor, Glowing offers polling features for educational institutions to gather quick feedback from students, staff, and parents, facilitating continuous improvement.
Class Cancellations: Educational institutions can use Glowing to send text notifications to students and parents about class cancellations, minimizing confusion and maintaining operational flow, according to the vendor.
Reporting: Glowing provides a platform for students or concerned parents to report bullying or harassment, potentially ensuring a safe and inclusive learning environment, as per the vendor.
Emergency Alerts: According to the vendor, Glowing enables educational institutions to send immediate alerts to all students and parents in emergency situations, enhancing safety and security.
Glowing Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
