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Easy-to-use System: Users have consistently praised GoldStar for its easy-to-use system for tracking vehicles. The interface is simple and …
Overview
What is Goldstar?
Goldstar Events headquartered in Pasadena offers their online event ticketing and marketing platform.
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What is Goldstar?
Goldstar Events headquartered in Pasadena offers their online event ticketing and marketing platform.
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Product Demos
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MSX Goldstar FC-200 demo
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Tokai Japan AST-95SH Goldstar Sound in Ice Blue Metallic Demo
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Tokai AST48 Goldstar Sound in Sonic Blue Traditional Series (MIC) clean demo!
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Product Details
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- Tech Details
What is Goldstar?
Goldstar Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use System: Users have consistently praised GoldStar for its easy-to-use system for tracking vehicles. The interface is simple and intuitive, making it very convenient to monitor their vehicles. Multiple reviewers mentioned the ease of installation and discreetness of the GPS devices as a bonus.
Reliable Customer Service: The prompt shipping and rarely any downtime on malfunctioning devices provided by GoldStar has been appreciated by many users. According to multiple reviewers, the company regularly checks in with them to see how things are going and if they need anything. They also appreciate helpful and knowledgeable customer service representatives who quickly provide fixes when issues arise.
Mobile App Accessibility: Reviewers love that GoldStar offers a mobile app which makes the system easily accessible, allowing them to track vehicles in real-time. The map view feature showing location, address, and pin along with a history feature makes it even easier for users to keep track of their units.
Difficult vehicle location: Some users have reported difficulty locating their vehicles using Goldstar as the exact spot is not given, and they must pay attention to the marker and not the address provided.
Confusing history access: The process of accessing history on Goldstar is confusing for some users, and it does not show as many details as it did with the old Position Plus unit.
No customer service help: Nearly 30 units were unable to locate after Goldstar took over, but there was no customer service help available to resolve this issue.