Grassfish IXM platform

The Grassfish IXM Platform is a digital signage and in-store experience management solution that helps businesses create and manage engaging and personalized customer experiences in physical retail environments. It bridges the gap between online and in-person by enabling businesses to deliver relevant content, promotions, and information to customers at the right time and place. Grassfish IXM Platform is suitable for businesses of all sizes, from small independent retailers to large global brands.

Key Features

Digital Signage: Easily create, manage, and schedule content for digital signage displays. Organize media files into playlists for different screens and locations.

Remote Management: Monitor and control your digital signage network remotely from a centralized dashboard. Update content, adjust settings, and troubleshoot issues without on-site visits.

Real-time Data Integration: Integrate real-time data sources like weather feeds, social media, and inventory systems to display dynamic and relevant content on digital signage screens.

Interactive Touchscreens: Support interactive touchscreens to create engaging experiences. Design interactive kiosks, wayfinding maps, and product catalogs.

Analytics and Reporting: Access detailed analytics and reporting on the performance of digital signage campaigns. Track metrics like impressions, engagement rates, and conversions.

Personalization: Leverage customer data and preferences to deliver targeted content, promotions, and recommendations based on demographics, purchase history, and real-time behavior.

Customer Journey Mapping: Map out the customer journey and create tailored experiences at each touchpoint. Design interactive experiences that guide customers through the store, provide product information, and facilitate seamless transactions.

Queue Management: Optimize customer flow and reduce wait times with real-time queue information, estimated wait times, and notifications to customers.

Loyalty Programs: Integrate loyalty programs to display personalized offers and rewards on digital signage screens. Incentivize repeat visits and encourage customer engagement.

Surveys and Feedback: Collect customer feedback through interactive surveys and feedback forms. Gather valuable insights and make data-driven improvements to in-store experiences.