Overview
What is Gridspace?
Gridspace is a contact center automation solution from the company of the same name headquartered in Los Angeles. Gridspace's contact center automation tools allow users to explore and present data from voice calls at the agent, team and site level.
Leaving a review helps other professionals like you evaluate Conversation Intelligence Software
Be the first one in your network to review Gridspace, and make your voice heard!
Get StartedPricing
What is Gridspace?
Gridspace is a contact center automation solution from the company of the same name headquartered in Los Angeles. Gridspace's contact center automation tools allow users to explore and present data from voice calls at the agent, team and site level.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
12 people also want pricing
Alternatives Pricing
What is Jiminny?
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches,…
What is Clari Copilot?
Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers: Real-time battlecards and monologue alerts, so reps can navigate objections with ease and…
Product Details
- About
- Tech Details
What is Gridspace?
Gridspace's more advanced automation capabilities include Grace, the company's virtual assistant, available to Gridspace customers. Grace is a task-specific voice bot that can handle multi-turn customer interactions in a natural and friendly way. Grace is made for hybrid workforces, allowing voice bots and expert agents to tag-team contact center workloads.
Included developers tools enable users to:
- Scan voice calls for phrases and concepts
- Authenticate speakers with voice biometrics
- Redact audio in real-time and manage sensitive PII, PCI and HIPAA data
- Extract responses from qualification and onboarding calls
- Scale on demand to handle billions of call minutes
- Run on any or many clouds including AWS, Azure and Google Cloud
Gridspace is compatible with PCI, PII, and HIPAA environments. It can scale on-demand to handle up to 50,000 concurrent calls. Gridspace can be tried for free.
Gridspace Videos
Gridspace Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
